FastSpringNeed to review a charge from one of our sellers?https://fastspring.com/consumer-supportFor questions about billing or refunds, visit: https://fastspring.com/consumer-support/topics/billing-and-refundsWe value your feedback and want to make things right. FastSpring is an authorized reseller of digital products for thousands of global companies. "FS*," "PP*FS," or "FSPRG" on your financial statement may indicate a charge from a company that uses FastSpring to process online transactions. FastSpring is the leading merchant of record for global SaaS & software companies and gaming studios – powering over a billion dollars in worldwide transactions every year. We'll manage your checkout, VAT, sales tax, compliance, and more, freeing you to focus on what you do best – building great products and games! For two decades, FastSpring has been a payment provider you can use to sell games or in-game items on your website, web shop, or embedded directly into your game with fully customizable and branded checkouts just for you. Founded in 2005, FastSpring is a privately owned company headquartered in Santa Barbara with offices in Austin, Amsterdam, Singapore, Canada, and the UK. For more information, please visit https://www.fastspring.com
FastSpring (fastspring.com) has 634 customer reviews on Five Star Index, with an average rating of 3.3 out of 5.
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IT & Communication · Spring Valley, California
Excellent
IT & Communication · San Francisco, California
Excellent
IT & Communication · San Francisco, California
Excellent
IT & Communication · Los Angeles, California
Excellent
Showing 331 reviews with 5 stars · Clear filters
Răzvan V.
Good payments processor for startups. At socialinsider.io we've been working with them in the last 2 years. Most of the negative reviews here are from clients of companies that process payments with fastspring. Note that fastspring's clients are in fact the companies above. Their cart ui can be way, way, way, way better looking.
Louise
I had a subscription charged that I did not need. They immediately refunded the money with 25 minutes of my enquiry. Impressed.
Khaled A.
I have been using FastSpring Platform for 10 years now for my software business, and I have experienced their customer service and the improvements they make to their platform. I have had a great experience with the features and simplicity of the workflow they introduce to their platform. they work hard on keeping my customers happy. I have read few of the negatives in the reviews presented here and don't think it reflects their service. I use their platform for selling our software and to date I have always had replies to my concerns and my customers issues. I recommend them to anyone who is looking for reliable platform to sell products.
Gerard in A.
FastSpring is easy to set up. Adjusting my apps to use it was straightforward. The web interface gives good insight in the revenue.
JD D.
We switched from using PayPal as our online payment provider in January 2015 when the EU changed the VAT rules for all digital products and services. FastSpring were the only provider we could find that catered for this VAT change for small online businesses such as ourselves. The changeover was quite simple to integrate into our simple web pages, and as far as we're aware, it's all worked fine subsequently and we've never knowingly had any payment problems.
Peter T.
We switched to FastSpring for our software sales after the collapse of Kagi, which we had used for many years. The process of switching and the support we've gotten from FastSpring has been great.
Jeff B.
FastSpring has been a very reliable service. They provide excellent support when needed. We couldn't ask for a better partner for our e-commerce.
Franjo Z.
Well rounded. Quick time reply and good customer support