Dave
Best support I'd received in years!
Quick and attentive response and resolution. Extremely satisfied with the experience.
Response from FastSpringMay 30, 2023
We are so happy to hear this! Thank you for giving us this feedback.

Need to review a charge from one of our sellers?https://fastspring.com/consumer-supportFor questions about billing or refunds, visit: https://fastspring.com/consumer-support/topics/billing-and-refundsWe value your feedback and want to make things right. FastSpring is an authorized reseller of digital products for thousands of global companies. "FS*," "PP*FS," or "FSPRG" on your financial statement may indicate a charge from a company that uses FastSpring to process online transactions. FastSpring is the leading merchant of record for global SaaS & software companies and gaming studios – powering over a billion dollars in worldwide transactions every year. We'll manage your checkout, VAT, sales tax, compliance, and more, freeing you to focus on what you do best – building great products and games! For two decades, FastSpring has been a payment provider you can use to sell games or in-game items on your website, web shop, or embedded directly into your game with fully customizable and branded checkouts just for you. Founded in 2005, FastSpring is a privately owned company headquartered in Santa Barbara with offices in Austin, Amsterdam, Singapore, Canada, and the UK. For more information, please visit https://www.fastspring.com
FastSpring (fastspring.com) has 634 customer reviews on Five Star Index, with an average rating of 3.3 out of 5.
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IT & Communication · Spring Valley, California
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IT & Communication · Los Angeles, California
Excellent
Showing 331 reviews with 5 stars · Clear filters
Dave
Quick and attentive response and resolution. Extremely satisfied with the experience.
Response from FastSpringMay 30, 2023
We are so happy to hear this! Thank you for giving us this feedback.
Aleksandra A.
They helped me get a refund of an unauthorized charge which I really appreciated. The company that charged we declined a refund but FastSpring helped me get the money back.vb Thank you again!
Response from FastSpringMay 30, 2023
Thank you so much for this feedback! We appreciate your response.
Victor D.
Extremely responsive to my issue. Understood the problem and resolved the issue. Refund was processed as promised.
Response from FastSpringMay 2, 2023
We are so glad to hear this! Thank you for taking the time to submit a review.
Meriç A.
FastSpring has made me feel like I am a very important customer rather than just 1s or 0s. That is the reason why I will continue to support them and will always choose to have them by my side.
Response from FastSpringApr 24, 2023
Thank you for this review! We are so happy to hear you had an excellent experience.
Chuck B.
It was simple and easy to accomplish what I wanted to accomplish. They were all very helpful and it was done in no time.
Response from FastSpringApr 24, 2023
We appreciate this review so much! Thank you for the feedback.
Stewart C.
Everything all perfect
Response from FastSpringApr 14, 2023
Thank you so much for this review! We appreciate you taking the time to let us know, and we're glad to hear you had a great experience.
Daniel
I mistakenly ordered something twice & then contacted FastSpring for a refund. They were fast & helpful & it went back into my bank account.
Response from FastSpringSep 14, 2022
Hi Daniel — thank you so much for this feedback! We really appreciate you taking the time to let us know your experience was great.
HayyatApps
Easy to understand, easy to integrate! Multiple payment options for my clients to pay for the products. FastSpring provides great technical support!
Response from FastSpringMay 10, 2022
We love hearing feedback like this! Thank you so much for sharing it with us.