Mihai
Quick and professional invoice correction
I purchased a subscription and needed the invoice reissued in my company's name, with our tax details. FastSpring Support handled the request efficiently: the profile was updated, a corrected invoice was sent, and the VAT charge was refunded, with no VAT on future renewals. The communication was clear and polite, and the whole thing was resolved without any back-and-forth. Thank you, Fernando!
Response from FastSpringOct 5, 2026
Thank you so much for this wonderful feedback! We're thrilled that Fernando was able to handle your invoice correction so efficiently - updating your profile, reissuing the invoice with correct tax details, processing the VAT refund, and setting up future renewals without VAT, all without unnecessary back-and-forth. It's great to hear that the communication was clear and polite throughout. We'll make sure Fernando knows how much his excellent work meant to you! We truly appreciate you taking the time to share this detailed and positive experience!