Dima S.
GetProspect has been extremely…
GetProspect has been extremely impressed with FastSpring’s payment gate. Their support team resolves tickets incredibly fast, making our experience seamless and hassle-free. Highly recommended!

Need to review a charge from one of our sellers?https://fastspring.com/consumer-supportFor questions about billing or refunds, visit: https://fastspring.com/consumer-support/topics/billing-and-refundsWe value your feedback and want to make things right. FastSpring is an authorized reseller of digital products for thousands of global companies. "FS*," "PP*FS," or "FSPRG" on your financial statement may indicate a charge from a company that uses FastSpring to process online transactions. FastSpring is the leading merchant of record for global SaaS & software companies and gaming studios – powering over a billion dollars in worldwide transactions every year. We'll manage your checkout, VAT, sales tax, compliance, and more, freeing you to focus on what you do best – building great products and games! For two decades, FastSpring has been a payment provider you can use to sell games or in-game items on your website, web shop, or embedded directly into your game with fully customizable and branded checkouts just for you. Founded in 2005, FastSpring is a privately owned company headquartered in Santa Barbara with offices in Austin, Amsterdam, Singapore, Canada, and the UK. For more information, please visit https://www.fastspring.com
FastSpring (fastspring.com) has 634 customer reviews on Five Star Index, with an average rating of 3.3 out of 5.
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IT & Communication · Spring Valley, California
Excellent

IT & Communication · San Francisco, California
Excellent

IT & Communication · San Francisco, California
Excellent

IT & Communication · Los Angeles, California
Excellent
Showing 331 reviews with 5 stars · Clear filters
Dima S.
GetProspect has been extremely impressed with FastSpring’s payment gate. Their support team resolves tickets incredibly fast, making our experience seamless and hassle-free. Highly recommended!
Vanessa B.
FastSpring replied to my request for help with obtaining a refund from a company who had renewed my unrequested security cover in a prompt & professional way. Their success illustrates how they take each case seriously & a desire to be of assistance to those who seek their help. Thank you from VNC.
Dennis F.
Very fast response to my ticket
Denis N.
Très a l'écoute mon remboursement s'est effectué très rapidement. Je félicite Fastpring.
Kevin W.
I am a bit of a difficult customer. I have to buy tax exempt. And when buying through online portals it is often hard to make this happen. With FastSpring this has always been easy to do and they respond very quickly. I am always put at ease when I see a company uses FastSpring for online payments.
eiichi U.
私の誤った選択によりクリックしたことをよく理解して正直に親切に早く契約を解除して返金をしていただきありがとうございます そして系列会社のGotYourBackの商品にも同じように誤った選択によりクリックしたことも契約解除と返金の連絡先を教えて頂いたことに感謝しています GotYourBackに契約解除と返金のお願いを始めましたのでGotYourBackにサポートするように伝えてくれると助かります
Tony D.
I have been a customer for quite a few years. I had to close my internet business and return to being a Realtor so I had no use for the wonderful product I was using. Due to a misunderstanding, I was charged my payment after I canceled my service. I notified FastSpring and they got back to me right away and were very understanding. It's great to deal with a company that is honest and over delivers on promises.
Günter H.
Schnelle und freundliche Hilfe meines Problems Lieben Dank dafür Günter Havlena