FastSpringReviews of fastspring.com

Not reliable payment source! Like others, attempted to pay on 2 different cards and denied. Both of my card holders confirmed all ok my cards. One card suggested getting reviews on Fastspring.. and did it. Avg 3.1 customer satisfaction thru Oct 2024. 49% rated 1 star. One card indicated fastspring even received recharge approval of traditional $1.00 & still denied my purchase. Will be leaving my picture company since they only use Fastspring. Suggest slaying clear of Fastspring card services. They are very confused and offer poor service.

I have been using server services for 2 years and making payments through Fastspring for 2 years. However, for the past week, my payments have been declined, despite trying different cards and every possible method. I contacted them via email, and they apologized, saying they were unable to process the payment. If I cannot make this payment, I won't be able to connect to the server, which will result in a significant loss for my work. Worse still, I cannot switch to another server because I need to connect from that specific IP address. This situation has left me severely impacted.

ESTIMADOS SRES HE INTENTADO POR TODOS LOS MEDIO RECARGAR EN EL JUEGO DESERT ORDER, HABLÉ CON MI BANCO Y MI TARJETA ESTA HABILITADA PARA COMPRAS INTERNACIONALES, LA PREGUNTA ES, POR QUÉ? RECHAZAN MI COMPRA? HASTA ME TRATARON DE ESTAR COMETIENDO FRAUDE. OMG

I've purchased Card Studio 2.0 and had nothing to confirm the order via email (even though the website order confirmation said I'd receive an email 'within the next several minutes'. I've also not had any activation code through via email. Have contacted support who said they'd sent me the activation code again and still nothing through. It's not in spam and it's not blocked. My email address is correct as I'm receiving the support emails without issue. Not very happy with the service at all.

Its the worst subscription management website I have ever seen!!! Pantone - change it!

I am unable to use any of my credit cards to place an order for ON1 Photo RAW 2025. It has taken FastSpring a long time. They have finally stated that the problem was resolved, but it has not been resolved.

I was having trouble processing a payment on a sale item. I tried several times and called my bank to see what was wrong.my bank said the transaction was approved on their end but was getting kicked back for some reason. I reached out to Fastspring who said it was due to something on my end. After verifying it wasnt, they suggested I use a different form of payment and closed the case. Absolutely awful customer service.

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