FastmailReviews of fastmail.com

Fast and easy to use without useless features

Fastmail has the best features and by far the best customer service I have ever received. I lost my account to malicious hackers but they were extremely patient and took care of me. Now I’m putting all of my e mails on Fastmail, Has security key as a 2nd factor and you can even build a website on the platform. Unlimited domains too!,,, I love Fastmail. Nobody really want features of protonmail,. Every time I send an encrypted mail I get yelled at due to the encryption… including proton herself….

I've been using Fastmail for several years, and I've always been very pleased with the service. It is easy to use and very reliable. On the few occations where I've had to contact support, I have received quick and competent help.

I just got a bill reminder for my annual charge. And my immediate thought was "oh, that's cool - i like paying this company". It simply works. No drama. I don't have to constantly maintain anything. I forgot how most of it was even set up because it just works and is so far in the background of my life. Everything else just sucks energy and requires another update, another change or terms, or another something. I can only say "thanks" for doing what I need and letting me waste my time on everything else that demands more attention than it deserves.

I made a mistake with my billing and forgot that it was due and forgot to update my credit card. Customer service rep, George was fantastic. He extended my due date two weeks into the future, with friendly, professional customer service. No guilt trip, or warning; just great service. Here is his response: "Hello, Thanks for reaching out to Fastmail support! I'm happy to help you with this. I've gone ahead and delayed your due date by two weeks, so you will have some extra time to submit payment. You may still get overdue renewal reminders and see an overdue banner on your account, but I can assure you no action will be taken on your account in the meantime. Please let me know if I can help with anything else. Cheers, George" Obviously, it is important to pay for services on time, as that is the exchange and promise that is understood. However, sometimes things happen and it is so nice to do business with a company that is considerate, professional, and also offers great email service. I have only good things to say about Fastmail and I encourage other people to make Fastmail their primary email provider. Nicely done Fastmail!

I've been with Fastmail for over 21 years. Their customer service has only gotten better and better. There aren't many businesses that accomplish that. They have always quickly responded to every question and concern. Just can't say enough about them. Just the fact that an email service has been around for that long and manages to consistently improve their service is pretty amazing.

After becoming frustrated with ads taking over every aspect of my internet life and becoming more concerned about privacy I decided to start taking steps in the right direction. It started with changing my browser from Chrome to Vivaldi. Vivaldi earned my trust and recommended Fastmail. I haven't enjoyed the internet this much since I was a teenager on dial up. Thank you everyone on the Fastmail team for keeping my family and I safe.

Finally, I found a paid email provider that gives me easy control over my daily emails and without any ads. For just €3 per month, it's definitely worth it.