FastmailReviews of fastmail.com

I have known about Fastmail since the 1980s, when I ran a Cyrus email system at the University of Arizona and would note Fastmail postings on the Cyrus mailing list, often giving bug fixes. Since retiring in 2017, I had been using 'gmail', which I disliked hugely for its opaque nature, its ads, and its lack of privacy. I finally pushed myself to move my email provider to Fastmail and I have been delighted ever since. I recently needed their tech support to figure out why a particular address was bouncing. The tech response figured out the problem and I was pleased at the technical nature of the response and resulting discussion about why a delivery tool I used to check that the address was deliverable was giving an incorrect answer. As an oldtime Unix (and then Linux) hacker since about 1981, I just love the openness of Fastmail and its respect for privacy. and the kind of tech support Fastmail provides.

Superb support from George Allen at Fastmail. I accidentally deleted all my emails in a particular folder. They replied within a couple of hours or less with the solution. One happy customer and the reason why I have been with Fastmail since the year 2000.

When my email provider of 20+ years "changed" to networksolutions.com, and I had to move my domain, my email failed for 8 days, in spite of repeated calls to customer support. Since I had a different domain with fastmail, I contacted them about my older domain, changed the nameservers with my registrar, and, with less than 5 minutes was getting email. This was also the service when I first began in Oct '25. Immediate response (in Australia daytime), and perfect service. I will be a longtime customer!

J'étais avant sur Google workspace et je suis passé chez eux pour mon business pour bien scinder vie pro / vie perso et j'adore. Je conseille car l'interface est très intuitive et plus simple tout organiser avec eux qu'avec Gmail :)

Extremely fast and smooth experience. Excellent JMAP API for developers. We needed a bespoke solution to build a customer help desk on top of and fastmail is crushing it. We also love the desktop app as well. Perfect for our needs so far. Great pricing too. All around 5 stars.

I have been with Fastmail for many, many years and have never been less than pleased. I had a recent question about setting up a mail rule and their response was swift, Best of all, the response was perfect in that every time I read a suggestion they anticipated my next question and provided a response without my having to ask. Wonderful service! HIGHLY recommend

Outstanding customer support. Very prompt and very detailed help when my account was under attack on the weekend.

Fastmail has been noticeably faster and more reliable for me than my previous setup. The lack of ads is a relief, and the interface stays clean and focused on email instead of extra clutter. Privacy and security feel like actual priorities rather than marketing points. I also appreciate that when I contacted support, I received a clear and useful reply without long delays. Overall, moving from Gmail to Fastmail has been a practical upgrade with no real downsides so far.