FastmailReviews of fastmail.com

FastMail tried, but it doesn’t deliver. The email app is pretty good, but the contact manager is TERRIBLE. It lacks a field for middle names or initials, so the only way to capture that information is to combine middle names and first names in one field. But then the names don’t display properly. If I search for a contact on my phone, the thumbnail that displays lists a phone number without an identifier. It turns out that the displayed phone number is the contact’s FAX number. Who uses fax these days? Why would it be the default display choice? It’s impossible to search for and find a phone number without opening the entire contact. I am really tired of dialing a number, only to listen to the screech of a fax line. I am looking for a better alternative. These are not new issues, and Fastmail seems uninterested in improving them.

Used to be good and free. Now they're billing you two years in advance at $55. Keep it, I will get my mail for free elsewhere.

The Mail service is fine, But the support is really quite terrible considering its a paid plan. The conversations back and forth always have at least a day between messages, so if your stuck its rally a pain. They have no live chat, just a support ticket system.

If you want simple, clean email that works for yourself or a couple of people - Fast is a great solution - I would say the best solution. If you are a business looking for a professional email set up for 10 or more inboxes - Look the other way. Why?? Fastmail support is sorely lacking in response time, efficiency and quality. Waiting 24 - 48 hours for an email response that asks you to explain what you spelled out clearly in your first email - and then waiting another 24 hours for them to respond with no information and incorrect assessments of what is happening is simply not good enough. When your email is critical to your day to day running of a business (and who's isn't) this is simply not acceptable