Fashionshop is listed under Clothing & Underwear.
Fashionshop (fashionshop.life) has 183 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 7 reviews with 3 stars · Clear filters
mc M.
I would like to request a refund as well as the deletion of my account. Please process my refund to the original payment method and confirm the deletion of my account, including any personal data associated with it. I would appreciate a prompt response regarding this matter. Please let me know if any additional information is required.
Majd S.
i contract them many times to cancel my membership from December till now they didn't cancel and they keep charging my card they charge the card 3 times only this month i contract them on the live chat, by email, on the mobile no one answered and on the live cheat they just keep saying thet we don't have a membership under your name or your email since i sent them proof the your deducted money from my card with out any action
lourens I.
issue sorted
Margot S.
good exchange with the person, but operation of the site is not normal
Faagalulu M.
I'm still waiting for a lawnmower l ordered according to sale been advised on this site. I got charged for it on the 22 Dec 24. Three days later the 25 dec 24 l was charged $84:55 for membership in which l didn't ask for. I would like to know when lm getting a lawnmower. Please advise. Update: I believe the sale promotion re: bunnings canceled the contract with lawnmower company was fake/fraudulent because once l completed the details as required the money was taken out of my account by fashion shop life. [This advertisement/ sale promotion is nowhere to be found. ] If l couldn't supply with the lawnmower, l request a REFUND of $84:55 membership been deducted by fashionshop life. Thanks. Review Update: Thank you for information now the issue is resolved and awaiting for membership refund. Thanks.
Response from FashionshopJan 2, 2024
Dear Faagalulu , We appreciate your feedback and want to address your concerns promptly. To assist you further and investigate this matter, could you kindly provide additional details such as the email address associated with your account or any reference number related to the transaction? This information will enable us to look into the issue and offer appropriate assistance. Please reply with the requested details, and we will do our best to resolve the situation promptly. We apologize for any inconvenience you may have experienced and appreciate your cooperation in resolving this matter. If you have any other concerns or questions, feel free to reach out to us at [email protected]. We are here to help. Thank you for your understanding. Kind regards, Oliver Customer Service Team
Sokkha M.
As per title. Signed up for £4 as thought it would provide good discounts in future for items. In the last 24 hours I've placed 13 orders for different items showing in stock on the website. My order is confirmed and I'm provided an order number. However within a certain timeframe I'll get an email saying order cancelled due to no stock, even though the website states there's items in stock. What's worst is that you cannot get the website to show you all available items. So sometimes you're limited with what you can see. Anyway, I've cancelled my membership, and learnt from my mistake. Edit: Customer Services has reached out and offered a refund of my membership fee.
Response from FashionshopDec 18, 2023
Dear Sokkha, I hope this email finds you well. We appreciate your feedback and want to address your concerns promptly. However, after a thorough review, we couldn't find any records of a transaction or communication related to a surprise package from Temu. It's important to note that we do not operate any promotions with Temu or request payments for surprise packages. It seems there might be a misunderstanding or potential involvement with a different entity. To assist you further and investigate this matter, could you kindly provide additional details such as the email address associated with your account or any reference number related to the transaction? This information will enable us to look into the issue and offer appropriate assistance. Please reply to this email with the requested details, and we will do our best to resolve the situation promptly. We apologize for any inconvenience you may have experienced and appreciate your cooperation in resolving this matter. If you have any other concerns or questions, feel free to reach out to us at [email protected]. We are here to help. Thank you for your understanding. Kind regards, Oliver Customer Service Team
Edunomro™
They send spam ads. I received an Amazon page promoting a giveaway for a mobile iPhone. Once the form was answered, a draw appeared in which three packages were chosen and if you have a mobile in one of them. Then they made me pay 2.45 pounds for shipping. Today there is no more shame, money at any price, no matter how little it is. Woe and bitterness to them, if they are also traders, I am a Martian. Shame on you!
Response from FashionshopNov 29, 2023
Hi Edunomro, We apologize for any inconvenience you've experienced, and we want to clarify that fashionshop.life has no relation to the spam ads or the giveaway for a mobile iPhone that you described. It sounds like there might be a misunderstanding or a potential phishing attempt unrelated to our services. We take such matters seriously, and to ensure the security of your information, we recommend not engaging with such ads and reporting them as spam or phishing attempts. If you have any concerns or questions related to your interactions with us , please contact our customer support team at [email protected] . We're here to assist you and ensure a secure and positive experience with our platform. Thank you for bringing this to our attention, and we appreciate your understanding. Best regards, Oliver
