FashionhollaReviews of fashionholla.com

I never received my order. Tried to contact by email and no response. Its a scam!

DO NOT ORDER FROM THIS COMAPNY Customer service???? There is non received damaged glass sent glasses company will not respond to emails and forget trying to call they don't answer This company is a SCAM

Chinese junk is okay for kitchen bowls. Why on earth would an American trust our vision to Chinese trinket-industries?

The prescription is incorrect. I wear progressive lenses and the reading portion is way too strong according to a local optician. I will be returning them for a full refund.

I sent prescription, and chose frames! Sent it, paid 111.00, received the glasses yesterday and they are reading glasses glasses, not my prescription, I sent email, saying I received reading glasses! They're response: we only do what prescription is, and no refunds or exchange! Basically no refund at all! Scam!!!! China don't care!!!!!!!

DO NOT PURCHASE! DO NOT PURCHASE! I'll REPEAT, DO NOT PURCHASE! THEY DO NOT HONOR THEIR RETURN POLICY! INSTEAD THEY WILL TRY TO NEGOTIGE WITH YOU THEN EVENTULLY STOP RESPONDING ONCE YOU DON'T ACCEPT THEIR RETURN OFFER To: Fashionholla Service Sent: Wednesday, April 2, 2025 at 07:53:43 PM CDT Subject: Fw: Returning Order Hi Service, I am still waiting on a reply from my pervious email...see below or is the plan to placate for over 30 days then I'm no longer eligible for a refund ----- Forwarded Message ----- To: Fashionholla Sent: Tuesday, April 1, 2025 at 11:39:27 PM CDT Subject: Re: Returning Order Hi Daniel, Thank you for your response, and I appreciate the offer. I wanted to ask if there’s a specific reason I’m being offered a prorated refund. I’ve reviewed the return policy posted on your corporate website, and I just want to confirm if I might be overlooking something. Looking forward to your clarification On Sunday, March 30, 2025 at 11:51:15 PM CDT, Fashionholla wrote: Hi Gdeon8, Thanks for your response! I’ve passed this on to our team; we are so sorry you feel unsatisfied. Can you accept keep your order and we refund you 20% amount and give you 30%off coupon to choose a new suitable one? Wait for your reply. Have a good day~ We look forward to hearing from and serving you. ------------------------------------------------------- Kindest Regards, Daniel Online Customer Service Team On Mon, 31 Mar at 7:59 AM , Gdeon8 wrote: Hide trimmed content I greatly appreciate the reply. Although the design and style is first class, unfortunately the frame width and height is large than I prefer. After trying them on 33mm is a more suite size for me. Gerald On Sunday, March 30, 2025 at 01:13:19 AM CDT, Fashionholla service wrote: Hi Gdeon8, Thanks for bringing this to our attention! We are so sorry for your inconvenience. Can you please tell me why you want to return it? Your feedback is important to us! Please keep contacting us; I will make sure that this gets resolved for you. Wait for your reply. Have a good day~ We look forward to hearing from and serving you. ------------------------------------------------------- Kindest Regards, Daniel Online Customer Service Team On Sun, 30 Mar at 12:32 AM , Gdeon8 wrote: Hi Service this is my second attempt, instructs on the web site indicates I should contact "Service" to request the address for returning product. I have decided to return order F50229, may I please have the address to complete this transaction.

Glasses arrived and do not fit. Asked for refund and how to return product. In order to obtain full refund I was told that the glasses have to be sent to China, which was not disclosed previously as shipping to China isn’t cheap. Otherwise, the company will provide a 50% discount if I keep the glasses that don’t fit. I don’t recommend buying from this company due to my experience.

If there was a box lower than 1 i would have checked it. I recently purchased 2 pair of glasses from this group of scam artists. The glasses arrived, they didn’t fit and I couldn’t see out of them. I sent an email and Fashionholla said that thats what I ordered and the prescription is correct. No other options. Fashionholla is definitely a scam and cannot be trusted. Extremely bad or NO CUSTOMER service.