miriam L.
I ordered an “authentic” Comfy Jr
I ordered an “authentic” Comfy Jr. from this company. I immediately realized it was not authentic but they would not allow me to cancel my order - saying it had already begin processing. When it arrived, I requested a return and instead of sending me an approval, they offered me a 30% refund to keep the item. When I turned that down, they offered me 50% back. When I told Chris that I just want to return the item, he sent me a return address in China. On their website they list their return address in Menlo Park California. I would have to pay the return shipping which obviously would not be worth it. I sent Chris another email requesting approval to return it to Menlo Park California. He just sent me another response with only a Chinese return address. This is ridiculous



