Sean
Happy with the purchase but DHL…
Happy with the purchase but DHL delivery was problematic. They did not deliver on the requested delivery date of 13 October and attempted delivery early on 9 October when I was not home. They came the next day and faked my signature and dropped the package in an unsafe place. DHL's 800 number was of minimal help as they said it was with the local delivery company. That company did return and pick up the package that was left without signature and ended up redelivering on 14 October. I don't know if I would order again if you use DHL for delivery as they are usually problematic.
Response from FashdesOct 28, 2025
Thank you for your honest feedback — we’re glad to hear you’re happy with your purchase, but we’re truly sorry to learn about your delivery experience. We take shipping issues seriously and will be sharing this with our logistics team and DHL to prevent similar problems in the future. Faking a signature and leaving a package unattended is absolutely unacceptable, and we understand your frustration. We truly value your trust and hope to serve you better next time. If you ever place another order, feel free to contact us beforehand — we’ll do our best to assist you with any shipping preferences.