Fashdes is a pioneering e-commerce platform that revolutionizes the fashion industry by making over 300 prestigious fashion brands accessible at competitive prices. Founded by experts with deep roots in e-commerce, Fashdes seamlessly blends the latest fashion trends with cutting-edge technology to deliver an exceptional shopping experience. We are committed to sustainability and ethical practices, ensuring that all our operations respect the environment while providing style enthusiasts with a diverse array of products to express their unique identities. At Fashdes, fashion is just a click away, making style accessible to everyone, everywhere.
Fashdes (fashdes.com) has 506 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
Also known as
fashdes.com
Website
fashdes.com
Category
Malls & Marketplaces
Location
New York, New York
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 7% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
This websites a fraudulent site do not buy from them read the fine print I spent $2000 and I still haven’t Receive any of my items I bought. I’ve emailed them tried to contact them. They’ve never responded and now I’m dealing with making a claim to get reimbursed. Do not buy from this Website if I could, I’d give it zero star rating
Response from FashdesOct 28, 2025
We’re truly sorry to hear that you felt this way. However, we would like to clarify that your order was indeed shipped — due to a warehouse routing issue, it was mistakenly delivered to the wrong address.
Once this issue was identified, we remained in communication with you via email multiple times to resolve the situation. Ultimately, a refund was issued and the case was closed.
While we understand your frustration, calling our site fraudulent is both inaccurate and misleading. We take customer service and transparency very seriously and always strive to resolve any unexpected issues promptly.
If there’s any remaining concern, please feel free to reach out — we’re here to help.
JT
Jose T.
Totally disgusting
Totally disgusting, I went through the web page and from the beginning I was a bit unconfident because of the bad quality of the pictures and the lack of details but even with that I finally did a purchase because the price I found was really good.
After 2 days I've found that I have to pay around a 30% extra for import the item!!
NEVER EVER BUY HERE
They never clarify this until you are in the trap, then after reading their policies I discovered you have to pay imports and if you want to return you have to pay the export plus a penalty... To sum up, a totally ruin for a product of a dodgy origin, that you will pay for return so at the end you can not even check if it fits on you or the quality of the product IT IS A TRAP for people who never read the small letter like me, so now I have my order trapped in customs and if I don't pay seems like I will loose more money and without even being sure of what the hell I will receive.
Totally disgusting and feeling scammed, my advice never buy nothing here, it will be more problems than solutions and at the end of the day you could end up paying for nothing
Terribly sad at the moment with my mistake buying here
UPDATE: After sending many e-mails nobody has answers and what is worst is that they say strictly in the websites that now you buy there are no hidden costs and any duties will be charged, but they don't reply so I had to lose all the money and the jacket was more expensive than buying directly to the brand web page... I am feeling totally disappointed and hopefully this reach someone early so s/he doesn't sufer the same luck!!
Response from FashdesDec 18, 2024
Thank you for taking the time to share your feedback. I am truly sorry to hear about your experience and for the frustration caused. We value our customers greatly and take all feedback seriously, so I’d like to address your concerns.
First, I’d like to clarify that our policies, including those regarding customs duties and returns, are outlined on our website. However, I completely understand how this could have been overlooked during the checkout process. Import duties are determined by your country’s customs regulations and are beyond our control, but we make every effort to ensure this information is available upfront.
Regarding your order being held at customs, we would like to assist you in resolving this situation. If you could provide your order number, I will personally look into it and do my best to expedite the process.
We are sincerely sorry that your experience has been anything less than satisfactory. We aim to provide transparent communication and support, and I’d like to help turn this situation around for you.
Please feel free to reply directly to this email, and I’ll ensure your concerns are prioritized.
Thank you for bringing this to our attention, and I hope to resolve this to your satisfaction.
Best regards,
Sarah
TV
Thomas V.
Company is gone
Company went MIA. Ordered a long time ago, no tracking or anything and site is gone. Didn’t receive items.
RB
Ronan B.
Bestelling geplaatst en niks ontvangen
Bestelling geplaatst en niks ontvangen. Via instagram contact gezocht en ik zou mijn geld terug krijgen en ze zouden een andere manier van versturen zoeken, beide niet gebeurd. Meerdere malen opnieuw contact proberen te zoeken via instagram en de mail maar geen succes. Ondertussen ben ik al 1,5 maand verder en heb ik geen vertrouwen meer in deze website.
MR
MrJohnny
Service is waardeloos
Eerder al een reactie geplaatst dat ik het pakket niet ontvangen heb, daarna een reactie dat ik mijn geld terug zou krijgen. Uiteindelijk nog steeds geen geld terug en ook niks meer gehoord. Nu is de website ook offline. Er kan bij iedereen wat gebeuren maar helemaal nier reageren is wel jammer….
JC
Jaimy C.
Disappointed
I ordered anti crease soft shields, a 2-pack, because a friend recommened these to me. A few days later I wanted to check my order and saw that the webshop was closed. I couldnt contact them, i couldnt trace my order. It's been a week, more or less, and I still haven't heard anything about my order
TV
Thomas V.
Retourneren
Trui teruggestuurd, website geeft aan dat het binnen 7 dagen verwerkt zal worden. Ben inmiddels 3 weken verder en nog steeds geen geld terug mogen ontvangen. Op mails word ook niet gereageerd.
Response from FashdesJun 12, 2022
Beste Thomas,
Dit was inderdaad helemaal fout gelopen bij ons. Mijn excuses daarvoor.
Na ons telefoongesprek, terugbetaling en de kortingscode hoop ik dat we het een beetje goed hebben kunnen maken. Anders horen we dat graag!
William
Team Zneakrs
JO
John
Nog steeds niks binnen na een maand!
Op 14 maart een email gestuurd dat het desbetreffende pakket niet op een anders adres is geleverd, vorige week nog een email gestuurd met de vraag of er intussen al wat bekend is maar helaas tot op heden nog niks vernomen. Er kan altijd wat verkeerd gaan maar als ik na ruim een maand nog steeds niet mijn product heb ontvangen of mijn geld het terug gekregen vind ik dit wel een kwalijke zaak..
