Farmers InsuranceReviews of farmers.com

This place is the worst. They don’t protect their customers and always siding with the other party so they don’t have to pay out. Horrible customer service and a waste of time!

They allowed my ex husband to cancel our policy, then let him use my money to start his new policy. I have talked to them and say that they can't help me, and I said it was my card my money. They then wanted to change me next to $400.00, because I had gone without insurance for more than 5 days, yet they didn't notify me of what was happening.

Poor service! After having a car accident of where we were stopped at a red light, and hit by someone else, they are hard to deal with. After speaking with a different insurance agency that goes through many companies, she said she has heard of several people having issues with them as well. Do not trust them!

Farmers insurance is terrible when you get a new car and try to transfer your previous car’s policy over. They will tell you your premium increased by 5x because of a newer model and try to convince you that your car’s VIN number shows that the car costs double that of what it actually is. And then when you try to cancel your policy they will tell you that you owe them when all your payments were up to date. I was given the run around for a week when I inquired about my monthly payment increase and was told they would investigate and get back to me in a few days but no one did. Who knows what kind of investigations this company does. No one gives you answer for why your monthly payment jumped 3x the previous car’s payment when you bought the exact same car only a newer version of it and it’s just the base model. Each department tells you something different and try to justify why you owe them an extra month’s payment.

John Del Tatto knows nothing about customer service. I was in two accidents, no fault and yet I was reported on accident bureau as the person who caused these accidents. As a result I am being held ransome by Farmers and the above mentioned person. My auto premium has more than doubled. This man is responsible for this mess yet he refused to talk to me. He has ignored all my messages and e-mails. Public please be aware of Farmers Insurance!!! They are crooks.

Called for a quote they never followed through they just missed a lot of business. You can always tell a lot about the company the first time you meet or contact them. Stay away...

Farmers Auto Insurance, did my family wrong. In a TC submitted info the other vehicle involved in TC submitted False Info committing a crime/fraud and Farmers said it doesn’t matter. The drivers was a uninsured 14 year old and Farmers said it ok that the info was false, his mother submitted info that her 39 year old husband was driving. He was not even present at time of accident We have 3 witnesses. But Farmers doesn’t care. Farmers said no injury’s it doesn’t matter. City police, will not take a report if no injuries, you would think the other insured vehicle is going to submit truth and accurate information. Be aware that Famers will not care if you bring this to light with proof. it’s the Law to have Auto insurance so farmers doesn’t care they will always have customers. This is not the American way. Since they accept fraud Farmers is committing a crime as well. If your in an accident and you have no scruples Go ahead people submit false info farmers will not check. I stand by my review and what I say and write is a true fact.

Run away from this horrible company! They refuse to cover anything ... tree falls on the house, sucks to be you ... hail, really sucks to be you ... cars damaged, 🤣 (I was literally asked why I would want to fix my car and not just replace it because it's so old ... 2011 w/30k miles, paid off) ... refuse factory parts. They make the claims process is so complicated, convoluted and infuriating so you'll give up on the claim and they won't have to pay out. You'll spend hours on the phone and never get an answer to your questions. They'll raise premiums regularly w/o cause or explanation. They'll treat you like a scum bag.