Finance of America ReverseReviews of fareverse.com

Response from Finance of America ReverseDec 14, 2021

Hi Mark, Thank you for bringing this to our attention. We appreciate you taking the time to leave a review and will use this as a learning experience to train and implement new processes. If you still require additional information, please call us at 866-615-1257 and we'll be able to assist you. Again, we apologize for any inconvenience this has caused as customer service is our highest priority.

Response from Finance of America ReverseDec 14, 2021

Hi Richard, I apologize for the inconvenience. If you would like to inquiry about your reverse mortgage needs, please contact 866-615-1257.

Response from Finance of America ReverseDec 14, 2021

Hi Alfred, We regret that your experience with FAR was less than optimal. We appreciate you taking the time to provide us information from your experience with FAR. If you still require additional information, please call us at 866-615-1257 and we'll be able to assist you.

Response from Finance of America ReverseDec 16, 2021

Hi Kenneth, Thank you for bringing this to our attention. We appreciate you taking the time to leave a review and will use this as a learning experience to train and implement new processes. If you still require additional information, please call us at 866-615-1257 and we'll be able to assist you. Again, we apologize for any inconvenience this has caused as customer service is our highest priority.

Response from Finance of America ReverseDec 16, 2021

Hi Neil, Thank you for bringing this to our attention. We appreciate you taking the time to leave a review and will use this as a learning experience to train and implement new processes. If you still require additional information, please call us at 866-615-1257 and we'll be able to assist you. Again, we apologize for any inconvenience this has caused as customer service is our highest priority.

Response from Finance of America ReverseDec 16, 2021

Hi Lorraine, Thank you for bringing this to our attention. We appreciate you taking the time to provide us information from your experience with FAR. We are researching the situation and someone from our borrower care team will be contacting you directly to help remediate the situation.

Response from Finance of America ReverseDec 16, 2021

Hi John, We regret that your experience with FAR was less than optimal. We appreciate the feedback and would like the opportunity to better understand what happened in this instance. Someone from our borrower care team will be contacting you directly.

Response from Finance of America ReverseDec 16, 2021

Hi Tom, Thank you for bringing this to our attention. We appreciate you taking the time to leave a review and will use this as a learning experience to train and implement new processes. If you still require additional information, please call us at 866-615-1257 and we'll be able to assist you. Again, we apologize for any inconvenience this has caused as customer service is our highest priority.