Finance of America ReverseReviews of fareverse.com

Response from Finance of America ReverseDec 9, 2021

Hi Charlene, We regret that your experience with FAR was less than optimal. We appreciate the feedback and would like the opportunity to better understand what happened in this instance. Someone from our borrower care team will be contacting you directly. Unfortunately, the appraiser is an independent nonaffiliated third party. They do not work for us and due to compliance regulations we do not communicate with them or contract them ourselves. We are not allowed to communicate with them directly, only through another third party so we have no influence on their results. They are certified to inspect and evaluate your property in adherence with FHA guides.

Response from Finance of America ReverseDec 9, 2021

Hi Evelyn, I'm sorry to hear that you information you received was not in line with houses that were on the market. Please let us know if there is any way we can make it up to you in the future.

Response from Finance of America ReverseDec 10, 2021

Hi Steven, Thank you for bringing this to our attention. We appreciate you taking the time to provide us information from your experience with FAR. We are researching the situation and someone from our borrower care team will be contacting you directly to help remediate the situation.

Response from Finance of America ReverseDec 10, 2021

Hi Michael, We regret that your experience with FAR was less than optimal. We appreciate the feedback and would like the opportunity to better understand what happened in this instance. Someone from our borrower care team will be contacting you directly.

Response from Finance of America ReverseDec 10, 2021

Hi Vic, We regret that your experience with FAR was less than optimal. We appreciate the feedback and would like the opportunity to better understand what happened in this instance. Someone from our borrower care team will be contacting you directly.

Response from Finance of America ReverseDec 13, 2021

Hi John, Thank you for bringing this to our attention. We appreciate you taking the time to leave a review and will use this as a learning experience to train and implement new processes. If you still require additional information, please call us at 866-615-1257 and we'll be able to assist you. Again, we apologize for any inconvenience this has caused as customer service is our highest priority.

Response from Finance of America ReverseDec 14, 2021

Hi Mamie, We regret that your experience with FAR was less than optimal. We appreciate the feedback and would like the opportunity to better understand what happened in this instance. Someone from our borrower care team will be contacting you directly.

Response from Finance of America ReverseDec 14, 2021

Hi Ned, Thank you for bringing this to our attention. We appreciate you taking the time to provide us information from your experience with FAR. We are researching the situation and someone from our borrower care team will be contacting you directly to help remediate the situation.