Finance of America ReverseReviews of fareverse.com

Be aware this will take many months. For me 6mths and I had many problems along the way with people giving me inaccurate information at the time of signing. I wasn't even allowed to see what I signed or given a copy by the notary. No one even told me money for my property tax would be taken out for 10 years after my loan ended...20 years in total. Taking such a large chunk makes what I get to use a lot less. This hopefully will be resolved but it should have been communicated before I signed the documents, I do think the loan itself is a fair and wise thing to do it's just how it is executed and communicated.

all I wanted was a reduction in interest. I was promised no closing cost. $2000. my loan balance went from appropriate $330,000 to almost $400,000. lies and deception.

Absolutely HORRIBLE this time. Last time was find. Do not use Taylor Williams in Indianapolis for anything…

If you go with this company carefully watch the fees. They will add or change. They are probably thinking that seniors are too senile to understand the documents. If you go with this company you certainly will need an attorney. I would never recommend this company to any of my friends or family. The loan servicing department is a disaster. When your insurance company sends you a check for a claim it must be signed and be sent to their servicing department called CeLink. They will have you wait weeks to disperse the funds even though you have repaired and paid your contractor. Numerous hours and phone calls and each representative will tell you something different. Even the forms they send you to submit your documents has an incorrect return email address . As a senior this is not only stress producing but something you should not have to go through at this point in your life. Again if you go with this company I hope you have a friend that’s an attorney because you will need one eventually. Not sure why the positive reviews has not been my experience At this point I wish I sold my home or even claimed bankruptcy than dealing with finance of America. Avoid and go to another company. The reality is they don’t care. Look at the other reviews. If you want your life to become complicated and frustrated then go ahead and go with this company. I do not believe any of the positive reviews. Wonder who they’re paying to write them. Update: we have reached out to Finance of America numerous times with resolution for their poor customer service . Futile. That is why review was posted to inform other potential clients. READ OTHER REVIEWS!

To say I was unhappy is an understatement. This reverse mortgage took months, from Oct. to Mar. Always excuses, always my fault, (didn't send correct paperwork) They are not on your side, they are on the side to make themselves money. HUD requested 2 appraisals, but one appraisal was much higher and they look the lower appraisal, even after I showed them they had made mistakes, they said there was nothing they could do. Which you will see in their replies, always not their fault. I would NEVER use them again and only ask you read the many bad reviews. I even asked them about the bad reviews and they had more excuses. I wish I would have not used them, nothing was worth what I went through.

Completely ignorant of the HUD rules! No ability to explore any creative solutions for anything - basically a checklist automaton.

I was dealing with Robert Commerford he took a lot of info including me and my wife's S.S. numbers. This is after he told me everything looked OK. I waited and waited for a call back and finally he called and said it would't work at this time no reason just would't work. Why would he take personal information after he told me everything look'd good. Very poor business practice.

It was very disappointing in the final outcome because all through the process I was continually assured that no mortgage insurance would be applied to our loan. This was very important to us and was made known. We were advised that there was a s program at that time for our loan not to have the mtg. ins. That was not true, aka, a lie. Our loan does have mortgage insurance. FAR, you were trusted (operative word, were). Too bad the truth wasn't told at some point in time instead of weeks later . Deceived is how we feel.