Finance of America ReverseNMLS ID #2285 (www.nmlsconsumeraccess.org)• BBB A+ rating & preferred partner of the Financial Planning Association• Industry's only concierge team to work one on one with borrowers' post funding to ensure positive long-term outcomes • FAR retains servicing of loans and has commitment to borrower for life• Proprietary product HomeSafe® - lending limits up to $4m• One of the oldest reverse companies• Offers additional income stream - homesharing through Silvernest
Finance of America Reverse (fareverse.com) has 621 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Investments & Wealth · OKLAHOMA CITY, Oklahoma
Excellent
Investments & Wealth · Tahlequah, Oklahoma
Excellent
Investments & Wealth · Oklahoma City, Oklahoma
Great
Investments & Wealth · Oklahoma City, Oklahoma
Great
Showing 96 reviews with 1 star · Clear filters
Jesus
Not for everyone, I got out.
Response from Finance of America ReverseDec 20, 2021
Hi Jesus, We regret that your experience with FAR was less than optimal. We appreciate the feedback and would like the opportunity to better understand what happened in this instance. Someone from our borrower care team will be contacting you directly.
JAMES W.
Didn't get money
Response from Finance of America ReverseDec 20, 2021
Hi James, Thank you for bringing this to our attention. We appreciate you taking the time to provide us information from your experience with FAR. We are researching the situation and someone from our borrower care team will be contacting you directly to help remediate the situation.
BILL C.
The guy was lame. He assured me he had checked our credit and everything was good. In the end that was bs! Couldn’t recommend him for this job he has.
Response from Finance of America ReverseDec 20, 2021
Hi Bill, Thank you for bringing this to our attention. We appreciate you taking the time to leave a review and will use this as a learning experience to train and implement new processes. If you still require additional information, please call us at 866-615-1257 and we'll be able to assist you. Again, we apologize for any inconvenience this has caused as customer service is our highest priority.
Jeffrey K.
Fixed Interest rate of 4.9 % is excessive. As a result of this I am shopping for a replacement loan and have a current offer of 1.9%
Response from Finance of America ReverseDec 20, 2021
Hi Jeffrey, We regret that your experience with FAR was less than optimal. We appreciate the feedback and would like the opportunity to better understand what happened in this instance. Someone from our borrower care team will be contacting you directly.
Sandra H.
You turned me down because I live on a private road...........
Response from Finance of America ReverseDec 20, 2021
Hi Sandra, Thank you for bringing this to our attention. We appreciate you taking the time to provide us information from your experience with FAR. We are researching the situation and someone from our borrower care team will be contacting you directly to help remediate the situation.
John K.
A lot changed in the status of my life including my age and the value of my home. I attempted To contact these people to discuss a refinance and they wouldn’t even give me the courtesy of a call back.
Response from Finance of America ReverseDec 20, 2021
Hi John, Thank you for bringing this to our attention. We appreciate you taking the time to leave a review and will use this as a learning experience to train and implement new processes. If you still require additional information, please call us at 866-615-1257 and we'll be able to assist you. Again, we apologize for any inconvenience this has caused as customer service is our highest priority.
Salvatore S.
Soon as my mother in law went to nursing home, not of her own doing, they served foreclosure papers to take house! Don’t deal with these people. Not only that, but my mother in law took loan for 240,000 and Finance of America is saying she owes 585,000, when the house isn’t even worth that much! You will regret dealing with these people!
Michael
Several times reverse mortgage was not specific on what they needed. Consequently, much time was wasted going back and forth passing info that was not correct. Several times blind sided by outside agencies requesting info that needed time to gather. If reverse mortgage would have informed us we were going to receive these phone calls or emails from an outside agency we would have been better prepared. Literally, hours before closing reverse mortgage was requesting us to accomplish tasks that should have been resolved days before closing. In attention to detail, by their staff, led to me having to jump through hoops hours before closing.
Response from Finance of America ReverseFeb 8, 2017
Michael, Thank you for taking some time to leave a review. Sorry to hear the service you received was not up to par. We'd like an opportunity to speak with you about what we could have done better. Someone will contact you soon. Thank you for your business! -FAR