SCAM WARNING! DO NOT USE THIS WEBSITE!"
They are a fraudulent agency. They took $599.98 from my debit card for a JetBlue flight, never issued the E-tickets, and told me to wait until 24 hours before the flight. When I called to cancel, a 'supervisor' kept making excuses just to buy more time and prevent me from disputing the charge with my bank. Checked directly with JetBlue and my name wasn't even on the flight list. Total fraud, reported them to Chase bank.
HS
Hollie S.
Booked flight confirmation sent…
Booked flight confirmation sent boarding passes arrived at airport to discover I was NOWHERE in system had to buy a ticket to get on my plane no notice no refund no nothing DO NOT BOOK THRU THESE THIEVES
DF
Donna F.
SCAM
SCAM! SCAM! SCAM! Do not buy from this company. They “sell” cheap tickets then call and say you have to pay more or they will charge you a cancellation fee so they are trying to hold you hostage due to what you already paid. I told them I insisted on a 100% refund or I would report them to my credit card company and possibly the police for fraud. They hung up on me. I called my credit card company and they actually hadn’t charged my card yet so I froze it. I then sent an email stating the same information about reporting them and they sent a response email confirming the cancellation and stating they would not charge my card.
I think my threat of reporting them for fraud expedited the process. They are so scammy! If it sounds too good to be true it probably is.
JA
Jaitee
They quoted a low price then emailed me…
They quoted a low price then emailed me asking me to urgently call them. On the phone I was told that the price went up - red flag, but I ignored my gut and agreed to the higher price. I received confirmation emails for the booking but no airline confirmation number. I emailed them requesting a confirmation number, received a reply explaining their process and saying that once they have "checked me in" I would receive my e-ticket. When I received that email, I confirmed it with the airline, all seemed good. Arrived at the airport and was unable to print my ticket. After speaking with an airline agent, I was informed that it had been flagged as fraudulent and canceled. The card that was used for the purchase did not match the card I had provided, though the ticket price was charged on my card. Since I could not purchase another ticket I had to return home. I have filed a fraudulent transaction with my bank and I also filed a complaint with the FTC through the Consumer Protection Agency. I initially tried to call them (Fareskart) only to have them hang up. I later sent an email telling them what happened and the steps I have taken and demanded a full refund. I received a response, that, in short, did not admit to any wrong doing, but instead saying that the fault laid with the airline and that they were refunding the full amount since I was not able to get the flight. I definitely do not recommend this company.
EO
Eliot O.
SCAM
SCAM
They took my money. I went to the airport. they didnt have my name anywhere.
SCAM SCAM SCAM
HE
Heidi
DO NOT BOOK WITH THESE SCAMMERS!!!!
DO NOT BOOK WITH THESE SCAMMERS!!!!! THEY WILL LEAVE YOU OR YOUR LOVED ONES STRANDED. THEY ARE GREEDY, MONEY HUNGRY CROOKS!!!!!!!! READ REVIEWS!!!!!! Horrible people
We still have not been refunded as promised "within the hour, guaranteed" and are now out an extra $300.00.
My husband was left stranded by this company for 1 night at the airport and 2 full days. Do not trust these crooks! No resolution, horrible customer service and zero compassion. They hang up on you when you try to get a resolution. You end up paying out of pocket for a full price ticket because this company screws people over.
AN
Ann
⚠️ WARNING
⚠️ WARNING — MY EXPERIENCE WITH FAREGALLERY
I want to share my experience with Faregallery so that other customers can make informed decisions. I booked a ticket through their website for $458, and the booking was confirmed. The next morning, I received a phone call asking me to verify my payment. After I verified my payment, I was told that I needed to pay another $1,000 in order to book the ticket.
When I explained that I could not afford an additional $1,000, I was told that I would have to pay a $160 cancellation fee if I wanted to cancel the $458 booking. I also explained that I could not afford that fee. In my view, the representative’s communication during the conversation was rude, disrespectful, and unprofessional.
Because I was concerned about the situation, I contacted my credit card company, which canceled my card. I also reported the matter to Delta. I may report my experience to other relevant companies or agencies as appropriate.
The main issue, from my perspective, is that I was able to book a ticket online for $458 and received confirmation, but was later told that I needed to pay an additional $1,000. This was frustrating and made me uncomfortable.
I encourage anyone considering booking with Faregallery to research the company carefully, confirm all pricing and cancellation terms in writing, and be cautious before providing payment information. Based on my experience, I would not recommend the company and would personally avoid booking through it
MW
Michelle W.
Sketchy scammers
Sketchy scammers. I booked a flight from Chicago Midway to Phl. Flight was cheap after an hour of not getting boarding passes I started to worry since the flight I booked would be leaving in less than 24 hours. I called and they assured me they were working on getting the flight booked and an agent would call me back in 20 minutes. After another hour goes by, no call from them, I call back, speak with an agent and they say since its such a discounted flight they are working on getting it booked that I should have boarding pass within 24 hours. I explained that at this point the flight leaves in less than 12 hours. Waited another hour still nothing I call and no one answers so I email asking to cancel at this point since they are not holding there part of the deal. They tell me that there is a cancelation fee of $30 I agree just to be done. Book new flight with Southwest to be called by Fareskart that they can't cancel the flight. So I cancel the flight with Southwest and receive my boarding pass from Fareskart. Time for boarding get to the gate to be told my ticket was cancelled and had to pay double what I paid with Fareskart cause it was last minute at the freaking gate. If I could give ZERO STARS I would have. I called and requested a full refund and have a confirmation email ensuring me that I will be refunded if not I will be disputing with my credit card. Do NOT book with them unless you want the hassle of dealing with nonsense.