1. Changed 2 flights time without notice.
2. Upped the price because of their change.
3. Rude and short when asked about the increase charge and tried to refund less than what was charged on my credit card.
4. Made several erroneous charges on my credit card!
5. Don't trust them with your cc.
6. Had to call SEVERAL times to get confirmation number inorder to check in for 1 of my flights which was never sent. NIGHTMARE!!!
BJ
Brad J.
False Advertisement
they send me an offer and a time to call....when I call back (within 1min, time still ticking) he was rude and said they had sold out. They offered services they don't have.
CC
Carey C.
Terrible Customer Service
After calling twice and spending no less than 45 minutes on the phone I was finally helped and my flight was changed for a price that was twice what it was on the website. Air Canada and this company suck at customer service. For what you charge per flight, you should provide much much better customer service. Both companies are terrible.
MV
Mayra V.
FAREBOOTH.COM IS A SCAM
FAREBOOTH.COM IS A SCAM ! ! !
PLEASE DO NOT BOOK YOUR FLIGHTS WITH FAREBOOTH ! ! !
I was extremely nervous trying to book a roundtrip directly from Delta Airlines website with no success. Decided to contact Delta for assistance, and dialed the phone number which appears above the Delta website. After explaining the situation to the person who answered (who at all times) clearly identifed himself as Paul Adams of Delta Airlines), he explained that whenever the booking process stops, it is because the fare is sold out. I explained I had just refreshed the page, and Delta still had the same fare available and the trip would be $212.60USD. The person (Paul Adams)
said it was $346.60USD. Over $134.00USD more than advertised by Delta Airlines. After some discussion, he sold me into paying the amount "NOW" before the fare went up. Afraid the fare would be more expensive, I acceeded and booked the trip. After he booked it, he (Paul Adams), indicated that just to make sure that all the trip and passenger information was correct, to email him back indicating all was OK. Per his request, I complied.
After we closed the call, since I still had the Delta page open, I refreshed the page, and the fare was still $212.60USD roundtrip! However, Paul Adams charged my credit card a grand total of almost $350.00USD!!!
I immediately decided to call back (the number at which I made the booking at, (and told was in service 24 hous a day), and repeatedly all I got was a recording saying that there was no one to answer my call. I then looked up Delta Airlines customer service (a totally different number). The agent who correctly answered and identified herself at Delta, quoted the original roundtrip fare to be $212.60USD!!!
THE MAN, PAUL ADAMS, HAD SCAMMED ME FOR ALMOST AN ADDITIONAL $136.00USD ! ! !
To top everything off, farebooth.com DOES NOT REIMBURSE ! ! !
The airlines or credit card companies cannot help, because FAREBOOTH.COM HAS TRICKED US INTO EMAILING THEM BACK THAT EVERYTHING IS AOK ! ! !
Aaaannnd, in very tiny, very shiny, extremely hard to read, red lettering,
farebooth.com, indicates their policy, NO REIMBURSEMENTS, THEY CHARGE A FEE FOR CHANGES AND CANCELLATIONS!!! And that they are travel agents, not an airline!!!
SJ
Shielah J.
OVER CHARGED
I called United directly; I thought Dana White was a United agent. When my credit card was charged, United was paid for the 3 tickets, and a third party (Farebooth) was charged almost $500 as a third party travel agent. I am disputing this charge on my card.
RS
Rose S.
Buyer beware
Buyer beware - this is not the official United Airlines website, very deceiving. I booked two roundtrip tickets thinking it was United Airlines. After entering payment information I was expecting the opportunity to select seats, put in my United MileagePlus number, etc. When I realized it was not the correct site, I called the Customer Support number on the confirmation email only to find out if I cancelled, there would be a $50 per ticket charge. I could find nothing on their website or the flight confirmation indicating there would be a charge. Very, very deceiving and their customer support person was rude when I asked her where that information was. It's on my credit card and I am going to dispute with them as well. Deceptive Trades Practice indeed!
Response from www.Faresfeed.comOct 3, 2020
I am sorry for all the hassle you had to go through, but we never claim to be airlines or associated with any airlines. After a booking is confirmed on the website an email is sent to the passenger with all the details and it is mentioned in the email that we are not airlines. We provide all the services to our customers, had you gone ahead with the booking we would have selected your seats and also added your Mileage Plus number to your booking. Our employees are highly trained professionals and we expect a high level of customer service from them, as you have complaint that the customer care executive was rude, we will check the call recordings and if found guilty strict action would be taken.
AJ
Angelia J.
Shelly Smith - this was not her real name
Run from these people - quickly. They are a rip off and quote very inflated prices.
Response from www.Faresfeed.comSep 13, 2020
I am sorry you didn't had a good experience, but airfares are very dynamic and can change within a fraction of seconds, nobody has control over this process and we quote the airfares which are visible on our system.
HA
Hailey
DO NOT BUY FROM FARESFEED
DO NOT BUY FROM FARESFEED! This is absolutely a scam. I bought my flight and I thought it was fine, then I got a bunch of emails in the middle of the night saying my confirmation was still pending. Then I got an email from someone named patricia saying I needed to call her to confirm my booking. This is fraudulent and ridiculous, I had to cancel my card and dispute the charges. I can't believe google allows this fraud to be on the top of their search results when I simply searched "delta airlines". In conclusion, DON'T BUY FROM HERE!