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FareCompare (farecompare.com) has 399 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Rebekah G.
I agree with David Knowles’ assessment dated 3/2022. This is not a reputable company. I made a reservation, got a reference number but never got the e-tickets. When I called and inquire about it they claimed that my credit card did not go through but willing to make reservations at a much higher rate. I called my credit card company and they said that the charges never went through. This company is a SCAM. Stay away!!
David K.
Don't believe any booking you make with them. They'll refer you to a partner like Travelouts, who will take your reservation, then tell you they can't confirm it because the airline changed the price and then demand you pay an increased fare. If you don't pay it they'll cancel your reservation without explanation. They shouldn't be allowed to do business in the US.
Albert B.
I got a ticket for 228 Calgary Vancouver return so you not even close
Response from FareCompareFeb 10, 2020
Albert, we definitely want to improve your experience with our site and just have a few short questions. Can you let us know how you accessed this airfare? The following details (if you have them) would help: * Link to the page you are accessing * Screenshot of the price * Details of your desired trip (departure location and dates, return location and dates, number of passengers etc) Once you reply with this information we can look into this further on your behalf. Thank you for reaching out to us.
Jerry
What a spam company.
Response from FareCompareDec 17, 2019
We truly value honest feedback from your review, as it helps us focus on our goals for consumer improvement. Our subscription options allow you to opt in or out of price alerts, flight deals, travel advice and featured offers from our travel partners. You can receive as little or as much as you want. We would be glad to explain it further. Just send us a follow-up email to [email protected] . Sincerely, FareCompare
Karla G.
Priceline used to be the best now they're all the same they don't even give you the option to bid on a price anymore I found them better off calling the airlines directly 9 out of 10 times the only thing all the different sites have done is charge the same price give or take a dollar so now it looks like everything's the same rather than being given the opportunity to actually get a lower rate in fact I've had to pay three times as much for my plane ticket to Jamaica very disappointed in that your prices just make me not want to travel anymore
Response from FareCompareNov 6, 2019
Karla, airfare shopping can be difficult. At FareCompare, we want to help you make that comparison before you purchase, and clearly we've missed our goal. To help you out further, could you email us directly at [email protected]? When you email us, if you can send us your departure city and any other details, we'd be glad to help you look into the issue further. Sincerely, FareCompare
.noreen
I expected different fares from different companies
jose L.
nunca tiene nada aceptable para ofrecer
Response from FareCompareOct 28, 2019
Lo sentimos y definitivamente queremos que encuentre la mejor oferta para su próximo viaje. Esto puede ayudar, por favor lea: https://www.farecompare.com/es/consejos-de-viajes/los-dias-mas-baratos-para-volar-y-el-mejor-momento-para-comprar-boletos-de-avion-2/ Necesitas más ayuda? Solo envíenos un correo electrónico a [email protected] FareCompare
Subscriber
I only want to hear about fares from Vancouver to the San Jose airport, in the Philippines.
Response from FareCompareOct 23, 2019
We completely understand. In looking at your profile on our site, it appears your origin city is not set to Vancouver. Please login to farecompare.com and update your profile settings, so that you can receive alerts about destinations you're interested in. And if you have any questions, please reach out to us at [email protected] FareCompare
