FarebubbleReviews of farebubble.com

Pros: They offered a great price and service. They followed up and provided clarifications and details needed. If this was provided after the very first call, experience would have been lot smoother. Improvement Areas: 1) They took much longer than other travel agencies to provide ticket reference number which made us question the authenticity of the transaction itself and led to confusion. 2) The customer care number does not specify their operating hours. It routes you to voicemail with the message that there was a high call volume, again leading to anxious consumer.

Sara was extremely communicative with my reservations and making sure I received the correct emails and fare rates!

I used Momondo and got a great fare for JFK to SFO on Delta during the Thanksgiving holidays through FareBubble.com. I booked this in September, 2.5 months in advance, so I wasn’t worried about the possible delay in ticketing that I saw from other reviews. After booking the ticket, I got an email about 2 days later that they tried to call me about my ticket, (I didn’t have any missed calls or voicemails from them). I called back and they said the basic economy fare is sold out and only main cabin fares were available for $67 more. I had a feeling they’d do this, so I had the Delta website open with the same flight loaded. Their price was still almost half of what was showing on Delta.com, so I agreed. Another day later, I receive an email from fare bubble that my card was declined. I called them and found out they had one digit incorrectly entered (though how does that happen when it should be copied from when I entered it at booking?). They placed the charge through the next day and one more day after that, I received my e-ticket with Delta. I was able to choose my seat on Delta.com using that confirmation number so everything is legit. I saved over $400 on this round trip ticket.

I booked a flight but couldn’t get the actual tickets. I was told it was processed and the tickets were coming, but they never came, by that time the flights increased. they promised that it processed and is mid transition but it’s not. Update: I spoke to Casper one of the managers who explained the process in full detail. He was very helpful. He explained that the airlines company were backed on the response therefore they gave times that they were given, but it might exceed that time. Communication is key. He was very transparent, which helped with expectations. Overall, he was professional and I ended up getting my tickets as purchased.

This is the third time dealing with customer service over an upcoming trip. I received an email about an issue with my flight information. Thankfully I was able to reach customer service and get further information to pacify the travel agent emailing me. Though the customer service person was confused at first they understood and quickly helped me to resolve the issue.

Good experience with David. Just waiting on the tickets (24-48 hours)

had a good experience

Juan Carlos was very helpful. Great price and good service. However it took a little longer than 48 hours to receive the e-ticket . It helped me to be able to visit my grandchildren out of state. Without this discounted fare, I would’ve been unable to make the visit