FareBarberReviews of farebarber.com

Today is 6/21/23....I have yet to be contacted by anyone from Farebarber. Nor, has anyone responded to my concerns/complaint. I have called numerous times, and was on hold forever!!! SHADY COMPANY IF YOU ASK ME!!! Contacting Farbarber has been a VERY bad experience, VERY costly experience. We purchased 2 tickets to Cancun on 12/29/22 for a total amount of $1189.00, which at the time, we thought it was a good price. As it turns out, it wasn’t even a good price, because the other couple joining us for our vacation got their 2 tickets for the same flight, for $876.00, which is beside the point. Our flight was scheduled for Saturday, March 18, 2023. I went online with Delta on Friday, March 17, 2023, 24-hrs in advance of the flight, and after numerous attempts, wasn’t allowed to check in. I called them and was told that the tickets were suspended because the vendor (Farebarber) had not paid for the tickets. I was in a panic. I tried several times to reach David Hunt with no answer and no return phone calls. I also sent him three emails, with no response. We were already on our way to the airport when he finally called back and said he was sorry, but could get us there in 2-3 days. This was absolutely not acceptable. We already had our reservations for the resort, and had another couple joining us, that would not be allowed to check in unless we had already arrived, since the reservation was in our name. In desperation, within a few hours of our flight, we contacted Delta again, and it was confirmed again that our tickets had not been paid for by Farebarber. Delta also confirmed that our reservation was not the first one that this had happened to. Delta has had several issues with Farbarber not making payments for tickets. We made a new reservation with Delta directly, for a cost of $2859.00!! That is $1600 more that we had to spend. There have been numerous calls to different Farebarber employees, with no acceptable response. I filed a dispute with my credit card company, and Farebarber even stated that the dispute had to be cancelled, in order for them to settle with me, because it was causing an issue for them. I absolutely was not going to remove the dispute. As stated, after numerous calls, I am simply asking for the reimbursement of the extra $1600.00 we had to spend at the last minute. After this bad experience, in reading other recent reviews, other Farebarber customers have stated that airlines confirmed that they have had the same issues with Farebarber not paying for the tickets, and were left in a lurch at the last minute. What a total headache they have been….to us, and our vacation fund! So…..beware of Farebarber!! To whom it may concern: I received an email this morning from Trustpilot that included Farebarbers response regarding our scheduled flight on March 18, 2023. It reads as follows: Reply from Farebarber 15 hours ago Dear Joetta, Thank you for sharing your feedback and bringing this matter to our attention. We apologize that your experience didn’t match your expectations. We looked into your feedback and will be required to interact with you via email or phone to resolve this soon. We have located your reservation details based on your provided information and tried to contact you today but landed on a voicemail. We have left you a detailed voicemail that you may refer to and contact us. We would like to resolve this matter for you as soon as possible. Hence, we request you to contact us via phone @ +1-866-770-2822 or email with your perspective and/or desired resolution. Regards, Farebarber.com Farebarbers note to Trustpilot, over 8 months later, states that you attempted to contact me via phone and left a detailed voicemail. That is an absolute lie. I was at home all day and had access to both phones (217-369-2654 and 309-928-3636). There were NO unanswered calls and NO voicemails on either phone. Since last April, I have emailed, mailed via USPS and called numerous times. With no response at all to my many contacts. I did however speak to Farebarber employee David Hunt on one occasion, with no satisfaction. I should assume that you, Farebarber, would make a valid attempt to contact me, and not just make a generic statement that you tried, when in fact there were no calls or detailed voicemails. Thank you, Joetta Gammage

I had never heard of this company and was wary to use them. I should have listened to my instincts. I booked 3 non-refundable Delta airline tickets with Farebarber for December 2021. The day before the flight I tested positive for Covid and we could not take the flight. Farebarber provided us a courtesy voucher that needed to be used by December 2022. During this time most businesses were giving either refunds or courtesy voucher because of Covid. However, these businesses were honoring their vouchers. In March 2022, I contacted Farebarber and emailed that I wanted to use the voucher in an upcoming trip. I did not hear back from them at all. Farebarber did not honor their voucher when I contacted them on time. I recently reached out to Farebarber to correct their mistake. I provided them with the email proof that I had previously contacted them on time. They still did not honor their voucher. Think twice before booking! Update 12/26/23: Initial post was May, 2023 and it has taken you approx 7 months to reply. Be advised that I emailed support at farebarber.com and david at farebarber.com on March 24, 2023 but received no response. As such, it is already in your mailbox to find. I have also sent proof of payment and email communication about the voucher to Trustpilot. Beware… It’s November 2024 and they still haven’t provided me my refund.

I purchased 4 round trip tickets from Pittsburgh to Cancun on January 22,2023 from David Hunt at Farebarber. The trip was for July 28, 2023 and it was on Delta. I received confirmation from both David and saw my flights on the Delta App. I was charged $2879 on Jan 26, 2023 by farbarber. Fast forward to a few nights ago .. April 15, 2023, I decided to look on my Delta app at my flights. Used my confirmation # and could not get into the flights. Messaged Delta to see what was going on.. received a message from Micha at Delta stating that my flights had been suspended due to the third party agency I used not paying the airline on time for the flight! What?? So for almost 3 months I thought I had flights for my vacation?!!! I emailed Davies Hunt who did get back to me assured me my flight were there and that I would fly. Ummm.. not according to Delta! David asked for my CC again so they could “rebook” my tickets! No way!!! I have now had several emails, calls to Farebarber, spoke to Alex a manager and Jenny from tickets to get my $ back! I was told via email that taxes and a consolidation fee were not refundeable. Ummm.. what is a consolidation fee?? I I initially agreed on the taxes which would have been around $640. I did not agree to only get back $1881! So they still ended up stealing $1000 from me??? What kind of company does this?? One that is not legit!! I am still going to fight for the $ I gave them that I thought I’m good faith they had used to PAY for my tickets!!! Do not use this company. It’s been the biggest headache I’ve ever had!! And my summer vacation is off and ruined!!! I see that after 8 mos this company finally replied. They reached out through email right after I wrote my review.. telling me they will make new reservations.. ummmm.. you didn’t even make the first one. Then I was told I could get some of my $ back if I took my review down! What??! I ended up getting it all back with my credit card company!’ Again.. DO NOT TRUST THIS COMPANY!

They rate no stars. About to sue in New Jersey for consumer fraud. Bought 6 round trip flights to Cancun on Delta. Received confirmation from Delta. Got to the airport and was told 5 of 6 tickets had been "suspended". Was then told flights had been booked through Kenya Airline. Was forced to buy 5 return trip tickets directly from Delta for close to $1,200 each. Tried to confirm the one good ticket the night before we were to leave to go home and was told it, too, was suspended by Delta. Had to buy another ticket for $495. David Hunt of Farebarber promised a refund to me and to my brother-in-law but so far, nothing, Guess they need to be sued to pay. Thankfully I am an attorney well versed in NJ's Consumer Fraud Act. Lou Lamatina UPDATE: After considerable back and forth, Farebarber finally refunded my payment to them for the 11 flights that were suspended AND for the 11 replacement flights that I had to book so I have been made whole. Ironically, they now just sent a message that they can not locate my reservation and asked for more info so they can rectify.

Travelers beware! I booked a round trip to Cancun from Boston, MA, US in December. The first flight went fine. We find out less than 24 hours before our flight home that our tickets were suspended! We had to get help from a hotel representative who kindly and gracefully helped us for over 3 hours to figure out what went wrong. It turned out that Farebarber booked our tickets on a Delta Airlines flight, but the tickets were arranged between Farebarber and Kenya Airways, so Delta could not help us, as the tickets were from the ticket stock of Kenya Airways, and Kenya Airways suspended our tickets. It took hours to reach Kenya Airways because we had to use a hotel phone for all our calls, and it could not dial out internationally to Kenya. I had to download the Yolla app in order to make the call! Kenya Airways told me "I can't tell you why the flight was suspended, because I'm not allowed to divulge that information. All I can tell you is that it is your travel agents fault. If they call us, they can fix it." We called Farebarber, as did my mother in law, until finally we reached someone named Alex, who said "we are closed, our reservation team comes in tomorrow at 11am, please call then". When I told him how important it was, because we are in Mexico and will have to figure out a way home to the US within hours of our flight, he says "I know it's not wonderful now, but it will be wonderful tomorrow. I will call you at 11:20am after I speak to the reservation team." 11:45 comes, after numerous calls to Alex and Farebarber, we finally reach someone who tells us Alex is UNAVAILABLE. They ask for a call back in 3 hours to book another flight in 2 or 3 days! Absolutely not! Totally unacceptable! Farebarber lost my seats and we had to pay 2000$ USD for a flight home on the spot, which we would not have been able to do if our driver wasn't kind enough to look up tickets on his phone, because we had no internet access at the airport. Here's the bottom line - Farebarber lost my tickets and could not help me whatsoever, and the agent who said he would call me at 11:20 has still failed to call me! Avoid Farebarber at all costs, until you want to be in another country with no cell phone service, trying to figure out how you can spend an extra 2000$ on a flight home!

After purchasing my ticket through Farebarber, I received an email confirmation stating that the transaction was still pending. The company never followed up with me, although a few of my friends did receive a follow-up call. I didn't have the same flight as my friends, so assumed maybe it didn't affect me. Two weeks later, I called Farebarber, just in case, and ended up having to pay double the amount that I originally bought the ticket for. The representative I spoke to, Jenny Smith, did an amazing job explaining the situation to me and I appreciated all her help - really top-notch customer service from her. However, I felt like the company should have reached out to me first after the ticket was purchased. I will not be a returning customer of Farebarber. One star for the company - Farebarber Five stars for Jenny Smith.

SCAM & CREDIT CARD FRAUD ATTEMPTS EXPOSED

SCAM - Bait and Switch. On 11/28/22 We booked American Airlines flights from MIA to Guayaquil-Ecuador , . The website has cheap pricing of $ 417per ticket, however when we booked the tickets it shown pending status. Then four day after. they called us back and told us they don't have seat available and I have to pay $350 more which is more expensive than other that I found that day. This is bait and switch, trying to lure you to buy something more expensive. SCAM.