FanticksReviews of fanticks.com

Purchased tickets for Beat-Herder tickets only to receive a message later that day from the seller to say they had already sold the tickets. My payment of £500+ went out via PayPal to the seller. I am now going through a PayPal dispute claim to get this back as they have gone quiet and not refunded the money. I contacted Fanticks who just said it is the seller's responsibility to refund. Seems to be a major issue with tickets still being shown as available even when sold. Beware!

Terrible company. Zero contact which is frustrating. Don't use them!!

Aweful I’m trying to sell my greenman settler pass weekend ticket it’s been pending for weeks and I need to sell nowhere to contact whatsoever should be easy it’s not

Purchased 2 tickets. Marked as ‘shipped’ No tickets arrived. Seller no longer had them. Apparently tried to contact fanticks to cancel. Sat waiting for a week for tickets that were never there! Clearly the seller did not mark them as shipped, no way of contacting fanticks to resolve quickly and efficiently. VERY POOR!!

Awful customer service and website. I put up a listing due to a covid case. They came back negative so I tried to access the site to take the tickets down. Couldn't access it whatsoever. Contacted them and had nothing back. The tickets have now sold so I am unable to go to the event and have lost out on money due to discounting them and fees!

Avoid at all costs, selling or buying

Completely useless site. I tried to sell a ticket through them and my listing was pending for nearly 3 weeks! Listing went live 4 days before the event, so no chance to offer the ticket at a massively discounted price. Also don't bother messaging their customer service, they never reply to anything. First and last time I will bother with fanticks. A complete waste of time.

Don't sell your tickets with this website. After one month Paypal will - for no apparent reason - reverse the transaction. And Fanticks customer service will stay quiet about it.