FanSignsTimeReviews of fansignstime.com

I ordered a sign for my husband for Christmas. I received emails to notify me that the order was accepted, and when the order was shipped. I was apprehensive that I wouldn't get this in time for Christmas, so I checked the tracking information regularly. Finally, on 12/23, I saw that the order was delivered...no, I never received a notification. When I went to my apartment complex's SECURE package room, there was nothing there. After checking the complex management and all of the buildings, there was no package to be found. I emailed "Customer Service" and their answer was that since the package was "successfully delivered" they won't help me and I will need to contact the police if I want any help. They sent me a picture of my package with several other packages that were most likely in someone's trunk. I asked who the courier was and they gave me the name of a courier I had never heard of. I now need to contact the courier to see if they will help. This item cost over $100, and the cavalier attitude of this company was disappointing, to say the least. My advice is to buy from a local business.

This place is a joke and a scam. We bought my son a green Starwars sign. It came in cheap packaging and flickered when you turn it on. When asked for a replacement the company sent parts instead. Pretty Terrible Experience. Don't waste your time.

If I could leave zero stars, I would! Horrible company to deal with… can’t get ahold of anyone via phone number, emails not responded to.. have been waiting almost 3 weeks for item and have not received yet! DO NOT ORDER FROM THIS COMPANY!!!!

I purchased a light from this company which arrived broken! I messaged the company and after waiting over a week received a reply back letting me know they would not reimburse me for the broken light or send me a shipping label to ship it back. Then I got on eBay. I paid 119.00 for my light and found the exact same light on eBay 18.99! Less than 100.00! I again messsged the company... if we can even call it a company! The owner messaged back laughing letting me know I pretty much was scammed by him and due to his written policy on website I was stuck with broken light that I over odiferous 100.00 for! Do not buy from this company!

BEWARE of this company! Completely misleading! Will not respond to unsatisfied customers. Will NOT accept returns. Website has extremely misleading & vague terminology. CHEAP material 1.) Ordered an item listed as IN STOCK. Then I was told they could not accept returns for ‘Specially Ordered’ items. 2.) Business is listed in Nevada, USA. They are ONLY an intermediary company. They reference 'ship internationally' but fail to mention the 'to’ or ‘from' part. My package came from China with the sender being "Feng Bo’ ??? Clearly NOT 'Fansigns.' If I had any idea this was coming FROM another country, let alone China, I NEVER would have ordered. 4.) Website notes extra $ for expediting processing. I was later informed " 'processing' is not the same as 'shipping'." Whatever that means! Again, another rouse to hide behind. 5.) Website references tracking the package. Their 'delivery company' was China- based and provided ZERO information as to the actual location and estimated timing of receipt. For FOUR days all that was listed & updated daily: "Shipment in transit at Transit Center. Thank you for waiting." Truly Unbelievable!!

Ordered a light for Christmas.. It processed in 2 days and was shipped on December 7th but since then it has gone???? Only response from the company is quoting their shipping policy... dont buy from here!