Fancy.comReviews of fancy.com

I ordered a Selfie Toaster as a Christmas present, on October 10th. After months of arduous communication and reassurances, and at least 4 false shipping arrival dates, they advised me the day before Christmas, that it wasn't in stock and refunded my money. Would have been great to know 2 months prior! It was still available for purchase on Fancy.com and never changed on the website as 'out of stock'. The customer service representative refused to escalate my concern to her manager, as she said she was the manager. So disappointing.

My son ordered 3 Xmas gifts from Fancy.com on 20/12. They stated all three would be delivered next day. One was delivered as promised. The other two were no shows. After a complaint about the 2 missing gifts Fancy.com stated that the 'revised' delivery date for the two gifts was 11th of January. Now, on 9th Jan, they advise that one of the gifts is out of stock and money will be refunded. Heaven only knows if and when the remaining gift will be delivered. They have ruined our family Christmas.