EAM
Customer service is a joke
Someone fraudulently bought over $8500 of products from this website using my 91 year old mother’s bank account. The police needed to know who the actual purchaser was. I have contacted Fanatics Collect’s “customer service” numerous times. I have dealt with bot after bot that spits back my questions but never provides any information. The company seems to be protecting fraudsters and appears to have shady business practices.
Response from Fanatics CollectOct 21, 2026
Hi EAM, thank you for taking the time to share your experience. We’re really sorry to hear this didn’t go the way it should have, this isn’t the standard we hold ourselves to. We’d love the opportunity to make this right. Please reach out to us directly at [email protected] and our team will prioritize your case.



