Fanatics CollectReviews of fanaticscollect.com

I completed a purchase and my card was immediately charged. Only after taking my money did they demand that I submit biometric data through a third-party service — something I’m absolutely not willing to do. This requirement was never made clear upfront, which is completely unacceptable. Since then, I’ve been stuck dealing with their so-called “support,” which appears to be nothing more than AI chatbots. They provide no real help, just repetitive, useless responses that seem designed to stall rather than resolve the issue. At this point, it feels like they’re deliberately dragging things out while holding onto my money. If this isn’t resolved soon, I’ll have no choice but to escalate the matter legally. Proceed with extreme caution.

Completely a fake prob a scam website, there is no support . good luck getting reply.

Uso esta app desde hace años y siempre ha ido bien hasta esta vez. Pagué el envío hace 15 días y todavía no tengo noticias. Una vez me contestó atención al cliente y me dijo que tenía que esperar porque son de 7 a 10 días, pero ahora ya no contesta nadie.

Great app, terrible customer service

They never respond to emails or concerns. And this is a company that has a vault and holds people's assets. They have zero customer support. Been 4 weeks and still not a reply. Imagine what will happen in the case of an emergency.

These people are criminals. I just wish I saw the ratings on Trust P before I made my purchaee.

Have reached out to all emails, chat bots and not received a response yet after 5 business days. They also have no number to call so thats fun and claim the order number they emailed me isn't valid. All info on website is false advertisement as times for shipping are not even close.

Someone purchased a MJ from me over a week ago. I have yet to recover the money or an explanation from FC as to what’s going on and if I’m getting my money back. I feel ripped off and have no idea what’s going on despite reaching out numerous times.