Mike O.
I ordered a necklace with an upgraded…
I ordered a necklace with an upgraded and paid for mahogany LED box and received it in a cheap cardboard box. It took multiple emails until I finally got the box I ordered. Communication needs to be vastly improved.
Response from FamoreverNov 27, 2023
We are very sorry for this inconvenience, We had an issue with our orders dashboard which lead to this, We promise this issue will not happen again and at the end we shipped your correct box for FREE. Please accept my apology we really care about our customers to be happy and satisfied.