Faithful Platform Reviews | Read Customer Reviews of faithfulplatform.com

Faithful Platform Reviews | Read Customer Reviews of faithfulplatform.com

Faithful Platform reviews

114 approved reviews, newest moderated first

Ford
Sep 21, 2024
An amazing experience!
An amazing experience! The communication was great! Jimmy and Mike were with me for every step of the way. The ring production and shipping was super fast! Jimmy assisted me and gave me advice about the center diamond selection. I couldn’t ask for a better experience! I will recommend to anybody I know in the market for an engagement ring!
Response from Faithful PlatformOct 4, 2024
Ford, thank you for your exceptional review! We are delighted to hear that Jimmy and Mike were there for you every step of the way. It was a joy to work with you! Let us know if there is ever any more we can do! We are wishing both of you all the best!
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Brett C.
Sep 20, 2024
Great experience!!!
The salesman they assign to you was a fantastic help! He was great at helping me through this experience of buying the ring! The book by Tim Keller and his wife was also a great touch! The ring is exactly as I wanted it too!! Great experience!!
Response from Faithful PlatformOct 4, 2024
Thank you, Brett, for your kind words and review! We are thrilled to hear you had a great experience working with our team. Please let us know if we can ever be of assistance to you! Congratulations, and thank you again for trusting us with this special occasion!
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Ian H.
Sep 19, 2024
Buy your rings from Faithful Platform!!!!
Faithful did such an incredible job with our ring. They were able to get the PERFECT ring for us. Quickly and so much cheaper than any other platform or jeweler. Highly recommend.
Response from Faithful PlatformSep 19, 2024
Ian, thank you so much for your exceptional review! We are pleased to hear that you love the ring! Your recommendation means the world to us! Please let us know if we can ever be of further assistance to you! We are wishing you both the very best!
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Chadrack M.
Sep 13, 2024
Great communication and just a easy…
Great communication and just a easy smooth process.
Response from Faithful PlatformSep 19, 2024
Thank you, for your wonderful review! It truly was an honor to work alongside you! Please don't hesitate to reach out if we can further serve you. Congratulations!
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Richard Reliford I.
Sep 13, 2024
They did a great job during the whole…
They did a great job during the whole process. They provided great customer service and a quality product!
Response from Faithful PlatformSep 19, 2024
Richard, thank you for your kind words and review! We are thrilled to hear that our team was able to serve you well throughout the process. Please let us know if we can ever be of any assistance to you! Congrats and best wishes!
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Cristian F.
Sep 11, 2024
Great customer service
Great customer service, I was always kept in the loop and was never left confused!
Response from Faithful PlatformSep 19, 2024
Cristian, thank you so much for your kind words! We are delighted to hear that you felt communicated with and confident throughout the process. We are wishing both of you the very best! Let us know if there is ever anything we can do to serve you in the future!
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Arturo M.
Sep 6, 2024
Great experience!
Really helpful from the get-go. While fully online, you get to work with a very kind representative who guides you through every step of the process. They are also very understanding and will even accommodate seemingly unreasonable requests. Great value for the price as well.
Response from Faithful PlatformSep 19, 2024
Arturo, thank you so much for your glowing review! It was a joy to work alongside you! We are so happy to hear that we could accommodate you throughout the process! Let us know if there is ever anything we can do to further assist you! We are wishing both of you the very best!
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Daniel Z.
Aug 29, 2024
Very helpful and always responds
When I first submitted my request for a ring, I was contacted pretty quickly by Chase. He asked me for more information about the ring I wanted and I was able to give him samples of what I found online and asked for extra changes. Before they start implementing the ring that I was trying to design, I did have to put down a downpayment. It was ok to put half for them to start drawing up mock designs and when the ring is going to start being made, that is when I put in the rest of the payment. Another guy named Mike called me and gave me a walkthrough of the process which helped me too. Both of these guys responded back to my emails or texts pretty quick. I occasionally asked how the ring is coming a long and would get a prompt email from them. They ship the ring to the closest fedex and thats where I pick it up. The ring looks good too! Would recommend!
Response from Faithful PlatformSep 19, 2024
Thank you, Daniel, for your exceptional review! We are so happy to hear that you felt educated and guided throughout the process! We are wishing both of you the very best! Let us know if we can ever be of assistance to you in the future!
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