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Faithfulm (faithfulm.com) has 55 customer reviews on Five Star Index, with an average rating of 1.3 out of 5.
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Joanne
Loyal faithful is a SCAM company. The product I purchased had a 90 day guarantee. It did not preform as indicated on the ad. When I emailed their customer service within 2 days of receiving the product, they offered me first $10 and to keep the item. When I refused they offered me $12… all the way up to $20, the product I bought was over $100 When I kept refusing , they stopped responding. Do NOT purchase anything from this company.
Theresa T.
I ordered a pink rosary pouch on 1/29/25. The latest tracking said it was in the Netherlands en route to US! How long do I wait for this? Order said delivery within 5-7 business days. Thinking I got scammed
My B.
Don't order from here! They are a scam. I ordered through their Facebook page. They advertised and quoted prices in AUD (I'm in Australia). I placed the order, the price displayed was AUD $84.16, I clicked to pay via PayPal and it showed AUD $92. I agreed and placed the order. After placing the order, I received an email from them stating that the invoice charged me $126.32 AUD converted from $81.87 USD, including tax, whereas they had previously calculated it in Australian dollars without mentioning any tax. I contacted them to inquire about this discrepancy, and they said they would refund me $18.89 due to a system error. However, they never refunded the money, and the item was shipped from China, not the USA as they claimed. I contacted them several times to ask about the refund, but they stopped responding.
Angela Leigh B.
I wish there was a way to do minus stars because Faithfulm was disappointing to deal with. I ordered a devotional that had in capital letters HARDCOVER and when it arrived it was not the case. It’s a soft cover and the pages seem photocopied. The size of the devotional was also misrepresented in pictures to be twice the length of a pen but showed up just slightly bigger than a pen. After contacting customer service and MANY emails back and forth all they were willing to do was $5 off a $50 purchase. I highly recommend NOT buying from this scam of a company!!
Kristina P.
Scam! Do not buy from this company. Place an order in October. Now December and no product. Customer Service is non existent. They say the same thing over and over. Tracking number they provide is fake. Don’t fall for this scam.
Maro Patricia F.
Terrible experience. I bought the set of 4 devotionals. It took almost a month to arrive, and on top of that, all four had mistakes in the text. It’s really unpleasant to give something with spelling errors as a gift. And don’t even get me started on the customer service — I paid $40 and the compensation they’re offering me is $3. They’re crazy. Please, do not buy from this website.
Irene
If I could give a negative star I would. I have been getting the run around from this company for something I ordered a month ago. Kept telling me it’s been shipped and gave me a bogus tracking number from the Nederlands. Fast track one month later and i’m sent another tracking number from China. Worst company ever !!!!!
Evan M.
Sent to wrong address then tried to charge me again if I wanted my product resent after their mistake……. Should have read reviews it seems a common scam they run ….. send to wrong address “which is probably one of their people” while you pay for the product and shipping…after which I’m sure they resell the products their people collect……. DO NOT ORDER FROM THEM
