FairytaleoramaReviews of fairytaleorama.com

I never received the product I ordered but got a "free" gift. They refuse to issue a full refund and will not ship the ordered product. They have offered to refund me $6 (up from the original $3 they offered) of the $25 I paid for something I never got AND they want me to ship back the free gift. Bullshit scam!

I have the same complaint as everyone else. It says, startling silver, but I don't know what kind of metal this is. It's not Sterling silver think its made out of a beer Can it's awful? The Stone inside is plastic. That is not what it shows or says in the video. I want my money back. Not recommended, ever,

I ordered a large locket from them after seeing a video of the locket being made as well as the beautiful types of materials used to make it. The locket I received was made NOT from the materials featured in the video but made from the cheapest of base metals and the "crystal" that was supposed to be the included was PLASTIC!!! Also the hinge on the locket was defective resulting in the two sides of locket not interfacing but sagging from each other. I would never again give these people my $ again!

-10 stars. Complete scammers, ordered a embroidery kit on the 2nd April, received a tracking number which started out in the USA and received daily updates until it was out for delivery in Morocco on the 1st of May. By the 19th still undelivered. So I emailed them to ask for the name of the shipping company. In a flash I received an email saying that they were sending me another one and here is my new tracking number. On checking this it was dated as leaving China on the 30th April!! 19 days before I told them I did not receive the original order! On emailing them back to again ask for the shipping company they said sorry because of President Trump and his recent tariffs parcels were held up in customs. Which parcel the one that had cleared customs in both the USA and Morocco or the one that had been sent out again before I asked for it. The next email read that they were as anxious as me about the non receipt of my parcel and were contacting the shipping partner. I emailed again saying if you do not give me the name of the shipping company, I will instruct my bank to do a charge back. They are now radio silent. My bank Wise refunded my money ☺️. Would have liked the kit. So please don’t order from these thieves. If you are waiting on an order do a charge back through your bank.

April 14 tracking states item ordered was leaving Italy. Order updates every few days stating it's at customs. It's leaving customs. It's in the US. I complain about the time it's taking. They make excuses about this and that. Most recent excuse was because of tariffs. I called BS. They blame the shipping company and claim they have contacted them. Most recent update on 5/17 states a new tracking number with a new shipping company. Stating order has been sent out and will be updated in the coming days. I doubt I receive anything. If I do, I'm sure it will be nothing like what was advertised when ordered. COMPLETE SCAM COMPANY AND I DO NOT RECOMMEND ORDERING ANYTHING FROM THEM. YOU'LL BE LUCKY TO EVEN GET AN ITEM

I do not believe that this is a genuine company. The items I purchased were from a video showing a skilled artist making jewellery from Stirling silver. Eight weeks after ordering - two days after complaining I had received nothing - complete tat turned up. Yes it looked a little like the photos but it was not the pieces I ordered. I have now been 'threatened' that it will cost me too much to return the items as they sent the correct thing. Total scam. Do not trust this company!

Item had a faulty catch which broke straight away when first opened Item was returned tracked and signed for to the address on the envelope it came in and the firm will not refund my money because they recon I returned it to the wrong address What an utter bloody cheek

SCAM!!!! They deliver something else than the picture shows on their website. I ordered a jeans and I received a jeans that is far too short. It looks ridiculous. They will compensate me with 11 usd