FAEReviews of fae.house

Their return policy is really bad and they make no effort to help. There Large is for someone that doesn’t wear anything larger then a size 6. There over priced for what they are and customer service is not good. I suggest buying from a company that doesn’t make it so diffificult to exchange or return.

Went by the size chart to order, and when the swimsuit arrived it was SO small. The top is like a compression band, squeezing down your boobs, and the bottoms are so tiny they barely cover anything... unfortunately, because the items I ordered were on sale Im not allowed to return or even exchange them. Ended up spending $200 with shipping fees on something I can’t ever wear!

I placed an order on February 2, it is now February 9 and i still haven't received any tracking number whatsoever! Worse, i emailed them numerous times for updates only to be sent a tracking number for a different package for someone else! WORST CUSTOMER SERVICE.

WORST customer service. I ordered a medium top which is larger than normal medium (fine as all sizing is different), but I returned via express post on Monday (tracking showed they had received by Tuesday). Have contacted them numerous times via email and only one response from them on the Tuesday. I needed this top sent back to me so I could take away for the weekend. IT is now friday and still no response. There is no contact number for their warehouse. Will never be buying from them again.

I bought the maven top in medium & when I tried it on it pushed out my underarm/side boob. I decided to exchange for a large and the same thing happened. Mind you, I'm a fit size 10. I have now spent over $30 in shipping, with no option to get a refund and if I were to exchange again, I would be looking at another $10 to send it back and a further $12 to get another pair delivered. These bathers are not a typical fit. Don't bother - you will end up spending $150 before you know it.