FactorysupplyoutletReviews of factorysupplyoutlet.com

Showed Exact Replacement Needed Staff was very helpful, and responded to any questions in a timely manor. Will be using them as a supplier for future orders.

Great customer support! I got my order delivered sooner than the estimated delivery date! Will buy from them again!

Super fast shipping.

ordered online and received receipt and shipping notice. a great experience. good products too!!!! Thanks

My experience with Factory Supply Outlet and AnnaMaria Luther has been wonderful. I haven't had any issues and all orders have been fulfilled and delivered quickly.

AnnaMaria is a lifesaver !!! I was new to my job not too long ago and not having any experience or knowledge in electrical anything or motors, I got in touch with AnnaMaria with FactorySupply Outlet and she has always gone above and beyond what I have reached out to her for. We have been ordering motors with her for over a year now, anytime we need a motor, she is quick to respond, happy and calm to explain to me the logistics ( even if I don’t understand) and gets us the best deal, best shipping and BEST RETURNS. There have been times that I have messed up and not been prepared, (I didn’t have a form for the tech on site to hand to the return/delivery truck) AND SHE WAS ON IT IN A FLASH ! AnnaMaria has made MY job SUCCESSFUL!! I truly succeed BECAUSE of HER !!! One more thing I would like to add is her genuine heart, I truly feel her sincerity and compassion when she sends hello emails. Thank you for having her on your team, and I thank God for her being a part of my life. Thank you to infinity and beyond 🚀 One more thing to add ! There have been times when I have sent AnnaMaria illegible name plates and she was able to pull from the broken pieces what we needed. I don’t know how she does what she does but I am thankful for her. I am still learning about my job, and often times my boss will give me pictures or LITTLE information and say ORDER THIS. Now, I don’t freak out because I know AnnaMaria knows what he’s talking about!!!! Not everyone is experienced, and I am grateful for her kindness, PATIENCE, and professionalism with me. I have been able to truly look up to her and the way she runs her show, inspires me to keep moving forward with my company, even though I am a fish in a new sea. Thank you FSO FOR ANNAMARIA !!!!

From the initial order, to confirmation to receipt everything was prompt and as promised.

Handled right away.