Facelove CosmeticsReviews of facelove-cosmetics.com

I purchased a product from Facelove that I decided to return. I use the mascara, and love it, but was not as happy with the color changing face stick. After deciding to return my purchase, I was assisted by Yuki who resolved my issue quickly and to my satisfaction. Thank you Yuki!

My experience with Facelove Cosmetics was inspiring! I have ordered from other sites and all they said was “we are sorry we looked into your request and it has already been processed there is nothing we can do” not with this company! They looked into the issue and corrected! That’s how a company that cares about their customers happy dealing with their company matters. I will continue to support this company because they care.

I ordered mascara from facelove cosmetics. The mascara is high quality, no clumping but coats each lash evenly & easily. The customer service is first class. Pauline was patient, available & informative.

I had a mix up with delivery. I emailed Facelove and was immediately contacted by an excellent customer service agent Amore. By the end of the day the problem was solved. If the product is half as good as their customer service, it should be exceptional.

I love FaceLove mascara! It has been making my eyelashes look stronger and longer. The best part is the ingredients. I used to have allergies and irritation in my eyes because of mascaras, but I don’t have that problem anymore! I am so happy! 🥰 It is a great product!!! ❤️ Also, the customer service is fantastic! Specially Amore :)

I love the Facelove mascara. The brush is designed to find ever lash and it does, making my lashes look longer and thicker than they have for years. But what was the best part of dealing with Facelove was the service I received. After the order arrived at the entry port it disappeared from tracking. I waited for several days before contacting Facelove customer support (I mean you Pauline) and within an hour received confirmation that the shipment had been lost and a replacement would be shipped immediately. And it arrived within days. I appreciate that my inquiry was handled with such a prompt response. I will not hesitate to order Facelove Cosmetic products in the future

They responded very quickly to the issue I had. Patricia was very pleasant and helpful with my concern. I really appreciate their time and concern.

The mascara is delightful, smooth, easy to remove and looks great. My largest praise goes to Customer Service Rep RAY who went above and beyond to rectify a shipping mixup. I ordered black and received brown. Ray was my first contact and helped me kindly and graciously through the process of receiving the black mascara. Lots of online merchants have questionable customer service, but my experience with Ray at Facelove was top notch. I will continue to order from Facelove.