Facelove Cosmetics is listed under Cosmetics & Makeup.
Facelove Cosmetics (facelove-cosmetics.com) has 131 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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CARRIE C.
Pauline 💜Customer Support @Facelove Cosmetics went above and beyond when I realized I didn't enter a discount code for my order. She promptly refunded the difference. If their products are as great as their customer service, they have a lifelong customer in me!!! KUDOS Facelove
Cynthia D.
I order a lot on line. Several times from Instagram. I don’t remember ever finding a company that has great products AND outstanding customer service. Yuki has been a dream. Even when I had a problem using a gift card she researched it and had the gift card amt credited in two days. I must admit I was shocked and pleasantly surprised. Their mascara is wonderful. I had stopped using mascara on my 79 YO lashes because every one I tried clumped and smudged. Not this one. Too long a review but so pleased. Great products and Yuki is a rock star. 3 days in to lash serum and just ordered foundation stick. Am optimistic.
customer
Yuki was so very helpful and professional in her duties.. She made the experience less complicated and easy to go through.. Also I told her that I had received the color changing stick.. and used it right a way..for a luncheon I was to attend... At the restaurant, as soon as I sat down and was immediately told that by my friends that my face looked fabulous.. "What do you do for it?" I have known these ladies for many years.. and this was the first time they said anything like that... So kudos to Facelove...love the products..
Marcia M.
Yuki went above and beyond to help me, it’s a rare experience to deal with folks who take time to get things right! I will recommend this company to my friends and especially Yuki! Thank you!
linda B.
I ordered the mascara and lost time of when it was supposed to be delivered. I reached out, and immediately got a response and product delivery time. I recieved the product yesterday and Im so pleased with the results. It definitely does what it says. Thanks to Pauline also for the great customer service. I will definitely order again
Patricia M.
Facelove Cosmetics has excellent customer dervice. My order was shipped to a previous address due to probably "auto-correct". Yuki was so kind and responded very timely in sorting out the issue and my product has been expidited to my new address. So refreshing to have such a great experience. Thank you Yuki.
Kim F.
Customer service is very responsive and happy to answer any questions! They even follow up to make sure that you don’t have any additional questions or concerns! 10/10
rebecca M.
Good customer service. Helped by Yuki. Quick response, curtious, understanding, and helpful. Appears to be good company. First time customer.
