Facelove Cosmetics is listed under Cosmetics & Makeup.
Facelove Cosmetics (facelove-cosmetics.com) has 131 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Debra K.
I needed to return a product that didn’t feel good on my skin. Because the product had been opened, I was unable to return it. However, I was offered the chance to purchase something else for the same amount free of charge. This offer does not expire. I think that’s incredibly generous. Also, Cyrille was incredibly friendly, prompt, and helpful when working with me on my return.
Nana
When I received the foundation from Pauline- it was kind of weird for me as I was white when it put in my face. After I patted it with my sponge, I began to see it was blending with my skin. Now - it doesn’t take but a few minutes to put on in the morning and saves alot of time. Thanks - Pauline. LOVE IT - Sheila 🤗😁🩷🥰🥳
Laura J.
I followed through after seeing an ad on Facebook. While the first product was not what I hoped for, Yuki, the customer service contact addressed the problem by sending something in exchange. Her email communication is filled with excellent words of encouragement and sensitivity. She guessed that I wanted to highlight my eyes and that was spot on!! Keep more Yuki's on your front line customer service.
Debbie D.
To Facelove Cosmetics , I just wanted to leave a review on my experience with your company i had a great and experience they were very helpful especially the lovely YUKI who was very kind and generous i missed out on the 15% off and the next day Yuki emailed me saying that the 15% off would be sent to my account and i have already received it and I’m sooo very grateful it’s the first time buying something from this company and i can’t wait to receive my order I’m sooo excited to try it soooo thanks again Yuki i appreciate everything you did for me kindest regards Debbie Davies ❤️
Sandy
Pauline was very helpful in getting my replacement order sent right away. It was a great experience through a customer service inquiry. I love the mascara and can’t wait to receive my order.
Marilyn P.
I was so excited to receive my order for the makeup and blush but unfortunately I had a problem with the makeup and Amore was very understanding and took care of my issue very promptly. I really appreciate how quickly the issue was resolved 🥰
Joan H.
I had an issue with one of their products and the shipping charge when it was supposed to be free shipping. I contacted customer service and was assisted by Yuki who resolved the issues in a most generous way. I give 5 stars for their excellent customer service, thereby looking forward to trying more of their products.
Paula Davis P.
I am truly happy about this product. I have finally found a product that does exactly what it advertises. I thought I had a minor issue with not receiving something that was supposed to be enclosed with the product. I emailed Facelove. I got a fairly quick response from Cyrille. Cyrille was extremly friendly, polite, and professiolnal. Cyrille told me where to find the missing item (it was there the whole time). I apologised. Cyrille was very gracious in telling me an apology was not necessary then expressed their delight in my satisfaction. I wholeheartedly recommend giving Facelove color changing stick AND mascara a try.
