FaceIQ LabsFaceIQ Labs is the self-improvement system for your appearance. Upload two photos and get a clear analysis across 100+ facial metrics — harmony, angularity, dimorphism, and feature quality — plus a personalized improvement plan and progress tracking so you know what actually moves the needle. Side profile analysis is free to try at faceiqlabs.com.
FaceIQ Labs (faceiqlabs.com) has 49 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Customer
I canceled my subscription and still got charged. What scumbags they are!!!
Response from FaceIQ LabsSep 24, 2026
Hi, Really sorry you got charged after canceling. That should not have happened and I get why you're angry. Email [email protected] with the address on the account and we will sort the charge right away. FaceIQ Labs
Szymon S.
I canceled my subscription 3 weeks before next billing date and it still charge me
Response from FaceIQ LabsSep 24, 2026
Hi Szymon, Sorry you got billed after canceling. That is on us and I understand how frustrating it is. Send the email tied to your account to [email protected] and we will take care of the charge. FaceIQ Labs
saff W.
SCAMMERS!!!!!!! stole $50 from me despite me cancelling my subscription weeks prior DO NOT TRUST THEM!!!!!!
Response from FaceIQ LabsSep 24, 2026
Hi Saff, Sorry for the mess with the charge after you canceled. We already refunded the $50 and I know that does not undo how it felt. If anything still looks off, email [email protected] and I will jump on it. FaceIQ Labs
Yohan
Inconsistent software (especially the ai function) and a site that is continously freezing. I immediately canceled the subscription and will try to apply for a restitution.
Response from FaceIQ LabsSep 24, 2026
Hi Yohan, Sorry the site kept freezing on you. That is a rough first experience and I get why you canceled. We have stabilized things a lot since then and kept improving the product. If you ever want to try again, email [email protected] and we will help you get set up. Either way, sorry again for the hassle back then. FaceIQ Labs
Bui M.
I don't know
Response from FaceIQ LabsSep 24, 2026
Hi, Sorry things did not work out. Your note was short so I am not sure what went wrong, but I do not want you stuck with a bad experience. Email [email protected] and tell us what happened. We will help. FaceIQ Labs
Charlie
Extremely confusing layout, meant to to do 10 dollar monthly and then it charged me 120 dollars when it quite literally said monthly. Also very dumb concept falling into these looksmaxing stuff
Response from FaceIQ LabsSep 24, 2026
Hi Charlie, Sorry about the yearly vs monthly mix-up. Paying $120 when you meant about $10 a month is confusing and frustrating, and I get why the review is harsh. Email [email protected] with the account email and we will straighten out the billing. FaceIQ Labs
