Face26 - Image OptimizationReviews of face26.com

I haven't been able to log in for several days now. Today is June 15, 2026—no way to contact them either. Does anyone know what's going on?

I really liked the service the first year I used it and I bought the lifetime membership. It didn't take long to burn through my credits. The second year I had to send a couple of emails when my account was slow to renew credits. My account showed zero credits in a short amount of time and I thought maybe I had worked on more photos than I thought. The third year I sent multiple emails when the credits didn't renew on the anniversary of starting the account. No answer to the emails but I eventually got credits a couple of months later. After about a month I had a power failure and when I logged back in ... all my credits were gone! Makes me think something similar happened on the second year as well! None of my emails about the problem have been answered! I would not buy this service again. It is clear their membership services are lacking!

UI is terrible, and they charged for a full year without warning that trial period is ending, despite it's promised in their ad. FRAUDS.

Took a payment twice and gave me no access. Left 5 emails over the past month. No one has responded. This is illegal. They have no contact other then the fake info and support

I paid for a lifetime plan and I am unable to use the product as it continuous says I have no credits. I have contacted the company three times and was given a code to use twice, but that doesn't work. My third email to the company has gone unanswered. I am going to contact my credit card company.

After being automatically signed up after the 7 day free trial and charged £49.00p for a new Special welcome Annual pass it has been a nightmare. The software does not allow me to download images after using the tools without a Watermark. There is a credit balance of 0 which suggests that I cannot download images without the watermark. I am being redirected to the subscription selection screen to pay more to get credits. What have I paid £49.00p for. I have sent emails to the support address without reply, I have requested cancelation and a refund without reply. In short this company is abysmal and would advise new customers to be aware

This program is extremely difficult or impossible to use. The commands are difficult to use and as such this program is useless. I am extremely dissatisfied

Die App ist in Teilen wirklich brauchbar - leider fällt sie immer wieder für Tage aus. Der Support ist schlecht und nur per Mail erreichbar. Für ein kostenpflichtiges Angebot ist das sehr unprofessionell.