Formula 1Reviews of f1tv.formula1.com

Most incompetent, badly organized and unwilling 'support' team that I ever encountered in over 20 years. I will spare anyone the details. These guys suffer from amnesia with the employee processing the case changing every 5 minutes without any recollection of what went before, and it takes them 3 days to respond to the most simple questions. There is an utter unwillingness to seriously help, however they do follow just about everything in the book called 'how to mislead and fool my customers'. Don't waste your time in dealing with these guys; getting a man to land on Mars is much, much easier...

Betaald via play store, maar nog geen wedstrijd kunnen kijken. Krijgen het geld niet terug omdat het betaald is via play store. Zeer teleurstellend en jammer dat we zo niet onze sport kunnen bekijken. Ze makken nu van hun probleem ons probleem waardoor we kunnen fluiten naar ons geld en geen 1 race kunnen kijken

If there could be a 0 stars, this would be it. The app works on Apple gear and so far nothing to argue about it… BUT - F1TV sends phishing-like emails to their users, asking for payment details even if the subscription is not direct but via other platforms. When complaining, the user is faced with reality - support is outsourced, poorly trained and not interested in providing service.

You can't watch F1TV on Firefox anymore! I hate the Add-browser Chrome! Pls Support Firefox again like last Saison.

The customer service is truly something else, in the worst way. To quickly start, support does not seem to be trained in new updates and feature; I had a question about a premium subscription feature, which ended with me and support spending an hour or more together trying to BOTH find the answer. They genuinely had no clue and kept giving me conflicting answers. Much worse, though, was when I upgraded from pro to premium and never received a promised refund for the pro subscription. After over half a month of pestering them (and getting no-answers back) they randomly cancelled my entire subscription with no explanation. When I questioned them about this, they would veer around it and change the subject. They also refused to reinstate the subscription (to clarify, I never wished to cancel it) and told me to resubscribe for full price – I had upgraded with a voucher. They have seemingly no interest to help you, but all the interest of draining your bank of money.

Really poor. Slow responses. A subscription service they are fast at debiting me for though. Yet I can’t access the races from Australia. I’m Australian. I work FIFO to NZ.. They allow me to see the pre and post race. But no sprint or races for China. How can a World sport not allow me access in my region. The real issue, is it’s been days back & forth and they ask me a question then 24hrs for them to respond. Asking me for Error messages. There are none, as I can’t access the episode at all. They say I can use live chat , but it’s a bot. It only answers with FAQ’s. SOOOOOO FRUSTRATING

Can't access the 'Race in 30' replay for China, despite being a subscriber and able to watch it for Australia. Reached out to support who clearly don't even know the features of their own service, as they keep saying I can't access the live race in the UK!

Na teee jaar Pro abonnement overgestapt op Access voor €3,99. Zeg maar de prijs toen F1 Tv startte…. Gedaan omdat ik ca. €200 gewoon veel te veel vind. Wat een aanfluiting is dat access. Na 24 uur kun je de race nog niet volledig kijken, alleen een paar highlights. Is gewoon oplichting. Ik ga op zoek naar een redelijk betaalbare variant.