Best deals on disposable vape, Elf Bar, Lost Mary, and other top brands! We pride ourselves in offering authentic vape products, unmatched customer service, and lightning fast shipping! Veteran owned and operated.
ezpuff.com (ezpuff.com) has 275 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Erica
Great customer service. I have been a customer with them for some time and this last recent order I had an issue with one of my vapes and they definitely looked out for me and got it fixed.
Response from ezpuff.comApr 21, 2023
Thank you Erica for your continued support!
Keith S.
Great customer service ! Courteous and proffessional. Prompt delivery
gg
wish i could rate it 0 stars. first off - they charge you an $8 "handling fee" on top of the shipping costs that is noted no where on the website but on the final order page where you enter your card information - super shady. secondly i ordered 5 items from this website, 1 arrived without the box it should have been in and was defective, the other 4 i was immediately able to confirm as counterfeit items. i messaged the company asking for a refund because all items were either defective or counterfeit and they simply deleted my messages and didnt respond. after this happened i sent them another message stating i would be disputing the charge because they simply deleted my message rather than responding and they then responded "hi karen (my name isnt karen), we don't negotiate with terrorists" as if i was the one in the wrong here because i wanted a refund for the defective and counterfeit items. do not recommend this website at all - it's an absolute scam all around.
Response from ezpuff.comApr 21, 2023
Hello again Karen! We still do not negotiate with terrorists! Your efforts to deter customers from shopping with us have come to no avail. People have come to realize we offer genuine authentic products and continue to shop with us based on their experience, our selection, amazing prices, and unmatched customer service. So whether you are a competitor or just someone who tried to get a freebie and didn't get your way, kick rocks! Because with all your efforts, we've continued to grow!
