EzcontactsusaReviews of ezcontactsusa.com

TOTAL FRAUD/SCAM!! THEY TOOK MY MONEY IMMEDIATELY (LEGIT COMPANIES CAN ONLY TAKE PAYMENT ONCE THEY'VE SHIPPED)! THEN THEY INFORMED ME THAT THEY ACTUALLY DIDN’T HAVE THE ITEMS I ORDERED THAT WERE IN STOCK AT THAT TIME, SUDDENLY AFTER MY ORDER THEY WEREN'T IN STOCK ANY MROE AND ID HAVE TO WAIT 2 WEEKS…. YET MY MONEY WAS ALREADY GONE! I IMMEDIATELY REQUESTED THE ORDER BE CANCELED, BUT RECEIVED NO RESPONSE AND NO REFUND… I SENT MANY MORE REQUESTS OVER THE NEXT COUPLE WKS AND STILL NO RESPONSE AND NO REFUND!!! TOTAL FRAUD WHO WAS OBVIOUSLY TRYING TO STEAL MY MONEY! LUCKILY I WAS ABLE TO RECOVER IT FROM A COMPANY WHO ALSO SAW THEM AS A FRAUD! BUT THEN- TO MAKE THIS EVEN BETTER- ONCE MY MONEY WAS RECOVERED, THEN THEY STARTED HARASSING ME AND TRYING TO MAKE ME SEND THEM THE MONEY BACK- FOR NO REASON AND NO ITEMS!!! CAN YOU BELIEVE THIS? I DON’T KNOW HOW THEY ARE STILL ALLOWED TO OPERATE, BUT IT IS HARD TO MONITOR THE WHOLE INTERNET! BOTTOM LINE- DO NOT GIVE THIS FRAUD ANY OF YOUR MONEY… YOU PROBABLY WONT GET IT BACK!!!

Buyer Beware is all I can say. Order was never shipped, UPS label was created but cancelled as product never left facility, if facility even exists! Money was processed and immediately collected via paypal. Initiated a dispute today. CS no longer in Brooklyn, NY but overseas where they have limited knowledge of what is going on in the company. also informed that I cant get a refund. DO NOT USE THIS COMPANY!!!! Check out more complaints(over 100), 1-star ratings on other review sites like sitejabber. Im not alone on this matter. Google has one 5-star rating(likely an in house review) with no ability to add. DON'T TRUST!!

If there were a zero star rating that is what I would give them. I ordered contacts and was told they were "shipped". Apparently to this company that means, We charged your credit card but we have zero intention to give you anything for your money. I will NEVER order anything from this company again and would tell anyone who is thinking of ordering from this company to consider the money spent a donation to EZContacts.

I ordered a pair of prescription glasses for my son on 1/2/18. On 1/17/18 I emailed them for an update and was told they were ready to ship. They finally showed up on 1/24/18. However, they were the frames only without the prescription lenses. I called them and got an RMA number and a return shipping label. My son returned them the following day (1/25) and we then waited. It is now Feb 23rd and still no glasses. I called them again and was told they were almost ready to be shipped. I would never do business with them again.

BAD!!! ORDERED CONTACTS, A week later contacts not shipped, still said processing order.. called, they stated the manufacturer had discontinued... I WAS NEVER CONTACTED, AND HAD TO REQUEST A REFUND... Still not received. SCAM!!