Erica R.
Waste of Money
I wish I could say that my experience with ez8a was wonderful, but it wasn't. The first consultant analyst assigned to me stated that we would start with the EDWOSB application first. That was the first red flag to me, as the first step needs to be the SAM.gov registration. I constantly had to follow up with her about submitting my EDWOSB application because she kept giving me excuses that she ran out out time today, or the system froze and kicked her out, etc. However, I was able to log in after a couple of attempts. Once she finally submitted the application, I logged in to check the status only to find that several pieces of information were entered incorrectly. She told me that the information carries over from the SAM.gov site, but when I checked the information in Login.gov, it was correct. Red flag #2. When I challenged her on it, she told me that it common for the personal information to have a couple of errors and that it is something that can be easily addressed in clarification with the SBA. I prefer for things to be done properly the first time-especially if I'm paying over $5000 for your company to do it. I also discovered that she never entered the information to state that my application was prepared and submitted by a consultant. Red Flag #3. The SBA asks for this information. At this point, I became so frustrated by my emails getting lost and having to resend them; repeatedly having to ask her if she was going to work on my application and only then would she log on to the site to do anything; lack of effective communication because she did not explain things clearly and I had to follow up with another email to try to understand what it was that needed to be done; having to follow up on requests for information; not being proactive, that I reached out to her manager and asked to work with a different analyst.. I shouldn't have had to keep logging in to the beta site to see the status of my application. I did not know about the errors in my application until I logged on to view the summary myself. She either didn't review it, or failed to see the importance of communicating this to the client so they are fully up to date. I was assigned to the senior analyst. She reiterated that I would need to show an additional $100k-$150k in revenue before they could submit my 8(a) BD application to the SBA because my sales were low for the previous 2 years and the SBA would require it. I sent an email directly to the SBA for clarification on this requirement. This was NOT true. The SBA confirmed that there is NO MINIMUM revenue requirement. Red Flag #4. At this point, I stopped communicating with anyone from ez8a and proceeded to submit my application on my own. I achieved my 8(a) certification without any help from ez8a. Save your money and your sanity by using a different consulting firm, or do it on your own.



