EYEVOS Colored Contact LensesEYEVOS made high quality colored contact lenses to make people shine in the crowd. Provide comfortable contact lenses for dark&brown eyes in this industry.
EYEVOS Colored Contact Lenses (eyevos.com) has 1,040 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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1,040 approved reviews, newest moderated first
Emma C.
incredible lenses! i ordered real crystal and originally got sent the wrong color. i contacted customer service and they sent me the correct one right away! eyevos is the best, thank you Jaylynn 💖 these contacts are so beautiful!!
Jessycuzz X.
If I can give them a zero I would! Honestly they are kinda suspicious like their products are good but their customer service is ridiculous! My box came with a $10 discount i followed all the steps to get the discount then molly just left me on seen!
Response from EYEVOS Colored Contact LensesJul 9, 2023
Dear Customer, I am Robert, a customer service representative from EYEVOS team. I sincerely apologize for the inconvenience you have experienced. I noticed your comment within an hour of you posting it and immediately reached out to you. It's clear that somewhere we have dropped the ball, and for that, I am truly sorry. Your feedback is invaluable to us as it helps us identify areas that need improvement. I assure you that we take your comments very seriously and we are eager to rectify the situation. We sincerely invite you to connect with us at our customer service email, [email protected]. We are committed to turning your experience around and would love the opportunity to discuss the best possible ways to make this right for you. Your satisfaction is our top priority and we look forward to resolving this matter to your complete satisfaction. Thank you for your patience and understanding. Best regards, Robert | EYEVOS Customer Service
alejandra L.
As someone who wears contacts frequently these ones were uncomfortable and hurt my eyes
Response from EYEVOS Colored Contact LensesJul 4, 2023
Dear Customer, I'm really sorry to hear about your recent experience with our contact lenses. At Eyevos, we strive to provide our customers with high-quality products that are comfortable and safe to use. Your comfort and satisfaction are our top priorities. It's concerning to hear that you've found our lenses to be uncomfortable and causing discomfort to your eyes. This is certainly not the experience we want our customers to have. Could you please contact our customer support at [email protected] with more details about your experience? This will help us understand the issue better and provide the right solution. It would be helpful if you could provide information such as the specific product you used, how long you wore the lenses, and any other details you think might be relevant. In the meantime, we recommend you to stop using the lenses and consult with an eye care professional if the discomfort continues. We value your feedback and look forward to resolving this issue to your satisfaction. Best Regards, Robert Customer Service Specialist, Eyevos.com
Jackie V.
Just worst customer service
Response from EYEVOS Colored Contact LensesJul 4, 2023
Dear Customer, I'm truly sorry to hear about your experience with our customer service, and I apologize if we didn't meet your expectations. Our aim at eyevos.com is to provide all our customers with high-quality service, and it's disappointing to hear that we fell short in your case. I would appreciate if you could provide more details about the issues you encountered. This will help us understand what went wrong and how we can improve our services in the future. You can reach out to us directly at [email protected]. Best Regards, Robert Customer Service Team, eyevos.com
athena C.
I was really excited to receive my package and once i did i texted mia she said she saw potential in me and wanted to make me an ambassador days past by and i ask her when my link is going to be activated and she kept on telling me tomorrow and now i’ve been left on seen by her but i’ve seen many other people on tiktok promoting the same code I was supposed to i guess eyevos only prioritizes the customers with a big followings im never buying from here again and making sure my friends and family don’t buy from here either
Response from EYEVOS Colored Contact LensesJul 4, 2023
Dear Athena, I'm truly sorry to hear about your disappointing experience with our ambassador program and our customer service. This is certainly not the level of service we aim to provide, and I apologize for any frustration you've experienced. At eyevos, we value all our customers equally, regardless of their social media following. Each and every customer is important to us, and we strive to provide the best service to everyone. It's concerning to hear that you felt otherwise. Regarding your ambassador link, there seems to have been a misunderstanding or miscommunication. I assure you that we will investigate this matter thoroughly. Please rest assured, we will make it right. I would appreciate the opportunity to discuss this matter further and find a suitable solution for you. I will personally ensure that a member of our team reaches out to you as soon as possible to rectify the situation. Again, I apologize for the inconvenience and hope you'll give us another chance to make things right. Thank you for bringing this to our attention. Best Regards, Robert Customer Service Team, Eyevos.com
liz
they only support big creators on their instagrams and tiktok pages and dont include people who may not have a bigger following
Response from EYEVOS Colored Contact LensesJul 4, 2023
Dear Liz, I'm truly sorry to hear about your recent experience with our customer service. We sincerely apologize if you felt our support was skewed towards bigger creators. At eyevos.com, we are committed to providing an inclusive space where all creators, regardless of the size of their following, are valued and appreciated. Your feedback is incredibly important to us, and we assure you that it will be escalated to our management team for review. We are constantly working on improving our services and your input will be instrumental in helping us make necessary changes. We understand your frustration and we will be in touch with you to discuss this issue further and to update you on the steps we're taking to address it. Your patience and understanding during this process are greatly appreciated. Thank you for bringing this to our attention and for giving us the opportunity to make things right. Best regards, Robert Customer Service Team, eyevos.com
Sina🩵
They are the most comfortable pair of lenses ever , sometimes I’m scared I might sleep with them on haha 😂 . Mia has been the best customer service as well , she’s sweet and patient and she gives great knowledge on the contacts ❤️❤️❤️❤️
Mary R.
I got the Blood Moon contacts in my prescription. They’re comfortable throughout the day and do not dry my eyes out. My only complaint would be that these contacts like to wander and nove around my eyes every once and awhile. Customer care was very helpful though.