Bill M.
Enjoy personal attention from Randy.
Enjoy personal attention from Randy.
Response from EyeglassdirectJul 15, 2026
Bill, Thank for the great review. Customer support.

Remarkable eyewear at an affordable priceQuality eyewear at factory direct prices. Eyeglassdirect.com is owned and operated by a New York State licensed Optician to produce high quality, prescription eyewear at the lowest possible prices. Twenty years of experience has provided the know-how to present this service at a minimal cost to you.All eyeglasses are fabricated with high quality frames and premium lenses, using the most advanced, computerized finishing equipment in the optical industry. This serves to lower labor costs that pass the savings on to the consumer.Our guaranteePrior to shipping, each pair of eyeglasses is thoroughly inspected by a licensed optician to verify the prescription and to ensure proper alignment of the frame. In addition, all glasses are packaged in a stylish hard case, with a microfiber cleaning cloth for maximum protection. If for any reason you are unsatisfied with the style or fit of our product, we offer a 30-day unconditional exchange web orders only policy.Exceptional Customer ServiceAt Eyeglassdirect we offer the highest quality of customer service to our customers. We are ready to assist you through the entire ordering process by either phone or e-mail and we will make sure you are 100% satisfy with your order.
Eyeglassdirect (eyeglassdirect.com) has 1,200 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Bill M.
Enjoy personal attention from Randy.
Response from EyeglassdirectJul 15, 2026
Bill, Thank for the great review. Customer support.
Bob B.
First, the service is excellent. Second, Eyeglassdirect does very good work. Third, they are prompt. Finally, the price is fair. I am a repeat customer over the years, I know.
Response from EyeglassdirectJul 15, 2026
Bob, We appreciate the continued support. Customer service
Buck Owens P.
Great, quick service... nice quality at a low price.
Response from EyeglassdirectJul 10, 2026
Buck, We appreciate the great review. Thank you Customer service.
Carol Anne M.
Randy was very ez to work with .. . He answered my questions with courtesy & professionalism .. . Appreciate the follow up along the way for my glasses & lenses to be completed.. thank you. Carol Malinoski
Response from EyeglassdirectJul 9, 2026
Carol, We appreciate you support and great review. Thank you Customer service
Neal
Glasses are of excellent quality and cost me about 50% less than our local value vision store.
Response from EyeglassdirectJul 10, 2026
Neal, Thank you for the kind words. Customer service
Scott
I’ve had them make glasses several times for me and I’m always thrilled with the results
Response from EyeglassdirectJul 8, 2026
Scott, We appreciate the continued support. Thank you Customer service
RW
Ordered new lenses for my sunglasses. The first order had a problem. They were kind enough to pay for shipping and replace the lenses with the proper prescription. The owner worked it out for me. 5 stars
Response from EyeglassdirectJul 8, 2026
RW, Glad we could solve the issue. Enjoy your sunglasses. Randy President
David D.
Really cheap glasses, but they seem well made. I’ve bought about 8 pairs over the past 10 years
Response from EyeglassdirectJul 6, 2026
David, Thank you for your continued support. Customer service.