customer
I messed up the prescription and you…
I messed up the prescription and you took care of me anyway.
Response from EyeglassdirectJul 10, 2024
We are glad that we could accommodate your situation. Thank you

Remarkable eyewear at an affordable priceQuality eyewear at factory direct prices. Eyeglassdirect.com is owned and operated by a New York State licensed Optician to produce high quality, prescription eyewear at the lowest possible prices. Twenty years of experience has provided the know-how to present this service at a minimal cost to you.All eyeglasses are fabricated with high quality frames and premium lenses, using the most advanced, computerized finishing equipment in the optical industry. This serves to lower labor costs that pass the savings on to the consumer.Our guaranteePrior to shipping, each pair of eyeglasses is thoroughly inspected by a licensed optician to verify the prescription and to ensure proper alignment of the frame. In addition, all glasses are packaged in a stylish hard case, with a microfiber cleaning cloth for maximum protection. If for any reason you are unsatisfied with the style or fit of our product, we offer a 30-day unconditional exchange web orders only policy.Exceptional Customer ServiceAt Eyeglassdirect we offer the highest quality of customer service to our customers. We are ready to assist you through the entire ordering process by either phone or e-mail and we will make sure you are 100% satisfy with your order.
Eyeglassdirect (eyeglassdirect.com) has 1,200 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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customer
I messed up the prescription and you took care of me anyway.
Response from EyeglassdirectJul 10, 2024
We are glad that we could accommodate your situation. Thank you
John D.
The eye glasses I received were very good quality
Response from EyeglassdirectJul 10, 2024
Thank you for choosing EyeglassDirect. We allways here to help.
Don
I've been dealing with Eyeglass for years. Every order has been fulfilled to perfection at an unbelievably low price. I couldn't ask for more. I recently sent them what I thought was a repair. It turns out that the frame was not theirs (my fault). They called to let me know the frame was not repairable . . . Oh well. I got another call a short time later saying that they had found a frame that would accept my lenses with minimal trimming. Boy was I happy. This is customer service above and beyound normal.
Response from EyeglassdirectJul 10, 2024
We wanted to extend our heartfelt thanks for taking the time to review Eyeglassdirect. Your insights and feedback are incredibly valuable to us, and we truly appreciate the effort you put into providing such thoughtful comments. Your feedback will undoubtedly help us improve and grow, and we are grateful for your support and encouragement. Thank you once again for your time and consideration. I look forward to continuing to learn from your expertise. Warm regards
kallikaknj
Got the glasses I needed and wanted at an affordable price.
J B.
I traded in an old eye glass for a new progressive prescription of sun glasses. Great price, speedy service, and I got the old lenses back to donate.
customer
I've been a customer for over a decade, and have had friendly service and perfect product every time. I rely on Eyeglassdirect for the latest technology available in lenses.
DONNA
What made the transactions perfect? Eyeglassdirect does everything required-and even more sometimes--to deliver a pair of glasses in absolute accordance with the prescription, in a timely fashion, and at what is probably the lowest price one could find or expect. I cannot why anyone needing a pair of glasses would seek anyother service.
Robin F.
Everything perfect from Easy ordering to delivery