Walter F.
Easy
Easy. To use website and prompt order fulfillment
Response from EyeglassdirectApr 14, 2026
Walter, Thank you for the great review. Customer Service

Remarkable eyewear at an affordable priceQuality eyewear at factory direct prices. Eyeglassdirect.com is owned and operated by a New York State licensed Optician to produce high quality, prescription eyewear at the lowest possible prices. Twenty years of experience has provided the know-how to present this service at a minimal cost to you.All eyeglasses are fabricated with high quality frames and premium lenses, using the most advanced, computerized finishing equipment in the optical industry. This serves to lower labor costs that pass the savings on to the consumer.Our guaranteePrior to shipping, each pair of eyeglasses is thoroughly inspected by a licensed optician to verify the prescription and to ensure proper alignment of the frame. In addition, all glasses are packaged in a stylish hard case, with a microfiber cleaning cloth for maximum protection. If for any reason you are unsatisfied with the style or fit of our product, we offer a 30-day unconditional exchange web orders only policy.Exceptional Customer ServiceAt Eyeglassdirect we offer the highest quality of customer service to our customers. We are ready to assist you through the entire ordering process by either phone or e-mail and we will make sure you are 100% satisfy with your order.
Eyeglassdirect (eyeglassdirect.com) has 1,200 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Walter F.
Easy. To use website and prompt order fulfillment
Response from EyeglassdirectApr 14, 2026
Walter, Thank you for the great review. Customer Service
Andreas
Fast and good service!
Response from EyeglassdirectApr 14, 2026
Andreas, Thank you for your kind words. Customer service.
T. D.
I’ve been a customer for over ten years and eyeglass direct is my favorite lens replacement store. Fast and efficient service. Reasonable prices. Expert installation or repair. A+!
Response from EyeglassdirectApr 14, 2026
Mr. Dugas, Thank you for the continued support. Customer service
ken A.
Fast service accurate prescription
Response from EyeglassdirectApr 14, 2026
Ken, Glad we next your expectations. Customer service
Lin N.
Friendly service Very easy to order by phone Low price
Response from EyeglassdirectApr 14, 2026
Lin, Thank you for kind words. Customer service
BARRY R.
good quality lenses at a fair price
Response from EyeglassdirectApr 14, 2026
Barry, Thank you for your support. Customer service
Skip M.
Same friendly people and good prices. I do wish you still had the same style I always bought but I guess 20 years is too long to keep making the same frame 😩 Thank you anyway,I do like the new style.
Response from EyeglassdirectApr 11, 2026
Skip, Thank you for your continued support. Customer service
Eric I. C.
Ive been an Eyeglassdirect costumer for over 10 years. Always very satisfied with the work they do y the employee to costumer relationship is great especially Randy who is a great person. The price and quality are excellent.
Response from EyeglassdirectApr 11, 2026
Eric, Thank you for the kind words. Customer service