Camille K.
Excellent
Highly recommend
Response from EyeglassdirectApr 22, 2026
Camille, Thank you for the great review. Customer service

Remarkable eyewear at an affordable priceQuality eyewear at factory direct prices. Eyeglassdirect.com is owned and operated by a New York State licensed Optician to produce high quality, prescription eyewear at the lowest possible prices. Twenty years of experience has provided the know-how to present this service at a minimal cost to you.All eyeglasses are fabricated with high quality frames and premium lenses, using the most advanced, computerized finishing equipment in the optical industry. This serves to lower labor costs that pass the savings on to the consumer.Our guaranteePrior to shipping, each pair of eyeglasses is thoroughly inspected by a licensed optician to verify the prescription and to ensure proper alignment of the frame. In addition, all glasses are packaged in a stylish hard case, with a microfiber cleaning cloth for maximum protection. If for any reason you are unsatisfied with the style or fit of our product, we offer a 30-day unconditional exchange web orders only policy.Exceptional Customer ServiceAt Eyeglassdirect we offer the highest quality of customer service to our customers. We are ready to assist you through the entire ordering process by either phone or e-mail and we will make sure you are 100% satisfy with your order.
Eyeglassdirect (eyeglassdirect.com) has 1,200 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Camille K.
Highly recommend
Response from EyeglassdirectApr 22, 2026
Camille, Thank you for the great review. Customer service
Mike B.
Randy is the best, great quality, great service and expertise.
Response from EyeglassdirectApr 22, 2026
Mike, Glad we met you expectations. Customer service
Donna K.
When I got my new glasses, I found the prescription was great. However the frames were too big for my face. A quick call to Eyeglass Direct and Randy sold the problem. Thank you! Love my new glasses
Response from EyeglassdirectApr 22, 2026
Donna, Glad we were able to solve the issue. Customer service
Pete
Great service
Response from EyeglassdirectApr 22, 2026
Pete, Thank you, Customer service
Victoria Michelle M.
I was pleasantly surprised by how well these mail order lenses work for my vision. They were able to put lenses in 2 pair of acetate frames that Costco wouldn’t touch due to how this plastic reacts to heat.
Response from EyeglassdirectApr 22, 2026
Victoria, Thank you for the great review. Customer service
Charlotte J.
Easy process. Fairly quick turnaround - about 2.5 weeks. Also spoke with customer service and had a great interaction.
Response from EyeglassdirectApr 22, 2026
Charlotte, Glad we met you expectations. Thank you Customer service
Dawn B.
They did everything they said they'd do. I had had 8 lenses replaced using my own frames. All the work was done on time and the lenses were perfect.
Response from EyeglassdirectApr 21, 2026
Dawn, Thank you for your continued support. Customer service
Buddy D.
i am impressed with the quality and overall experience...
Response from EyeglassdirectApr 21, 2026
Buddy, Thank you for the kind words. Customer service