Jonathan W.
Timely response
Timely response, however a little pricey.
Response from EyeglassdirectMay 5, 2026
Jonathan, We appreciate your honesty. We will review your order. Customer service

Remarkable eyewear at an affordable priceQuality eyewear at factory direct prices. Eyeglassdirect.com is owned and operated by a New York State licensed Optician to produce high quality, prescription eyewear at the lowest possible prices. Twenty years of experience has provided the know-how to present this service at a minimal cost to you.All eyeglasses are fabricated with high quality frames and premium lenses, using the most advanced, computerized finishing equipment in the optical industry. This serves to lower labor costs that pass the savings on to the consumer.Our guaranteePrior to shipping, each pair of eyeglasses is thoroughly inspected by a licensed optician to verify the prescription and to ensure proper alignment of the frame. In addition, all glasses are packaged in a stylish hard case, with a microfiber cleaning cloth for maximum protection. If for any reason you are unsatisfied with the style or fit of our product, we offer a 30-day unconditional exchange web orders only policy.Exceptional Customer ServiceAt Eyeglassdirect we offer the highest quality of customer service to our customers. We are ready to assist you through the entire ordering process by either phone or e-mail and we will make sure you are 100% satisfy with your order.
Eyeglassdirect (eyeglassdirect.com) has 1,200 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Jonathan W.
Timely response, however a little pricey.
Response from EyeglassdirectMay 5, 2026
Jonathan, We appreciate your honesty. We will review your order. Customer service
Mary P.
Eyeglass direct is awesome. Prices are great. Turnaround time is great snd customer servie is unparalleled! I highly recommend them!
Response from EyeglassdirectMay 5, 2026
Mary, Thank you as always. Customer service
Kelly
Great service, great work!
Response from EyeglassdirectMay 5, 2026
Kelly, Thank you, Customer service.
customer
Fast service and accurate.
Response from EyeglassdirectMay 5, 2026
Hello, We appreciate your review and order. Customer service
Ray R.
Great job! Thank you.
Response from EyeglassdirectMay 5, 2026
Ray, Thank you for your order and review. Customer service
Patricia P.
Good clarity and color change
Response from EyeglassdirectApr 22, 2026
Patricia, Thank you for the great review. Customer service.
Robert M.
Quick service, accuracy buy by
Response from EyeglassdirectApr 22, 2026
Robert, Thank you for your patronage. Customer service
Stephanie
Excellent customer service, perfect glasses.
Response from EyeglassdirectApr 22, 2026
Stephanie, Thank you for the kind words. Customer service