WK
Kestrel 3550 “FW” didn’t come with chart.
I ordered a Kestrel 3550 FW and what came in the box was an orange 3550 AG without the waterproof PIG and FDFM chart which was supposed to be included. The device is good but I am very disappointed as it is difficult to do calculations calculations with an IRPG and I was looking forward to seeing how the Kestrel chart would be. We’ll see if this company follows through with customer service and sends me one.
Response from Extreme Meters LLCDec 26, 2021
Thank you for the review! Sorry you are not happy with the product. We have looked into it and it does seem the manufacturer put the wrong screen on your 3550FW and did not include the PIG, FDFW calculations sheet. I hope you see that this is not a fault of ours and we are doing what we can to correct the situation which include shipping you a new meter with a pre-paid return package for the original meter. Thank you again and sorry for the issue. Best Regards! Mitch